The future for IT services management — an IDC report

Supplied by on Friday, 09 December, 2016


This IDC insight highlights the growing importance of IT services management (ITSM) in the light of digital transformation in. ITSM is now maturing past its traditional processes to include agile and automated services critical to business operations.

Download this detailed report to discover how these trends can benefit your business.


Related White Papers

The road to paperless efficiency — a case study

In 2015, Frankston Toyota raised the bar in document management and customer experience....

How to migrate mobile apps for a competitive advantage

Migrating mobile apps to next-gen platforms is an essential process, if organisations are to meet...

Software-defined networking — the future of network management?

Data networking is evolving rapidly. As technology improves, user expectations increase, and...


  • All content Copyright © 2024 Westwick-Farrow Pty Ltd