New omnichannel contact solution for Alinta Energy
21 July, 2023Australian-based energy generator and retailer Alinta Energy has partnered with Datacom to deliver a new cloud-driven, omnichannel contact centre solution.
Vocus upgrade readies for AI and cloud
17 July, 2023Vocus has upgraded its Melbourne to Adelaide cable route to 800 Gbps technology and committed to upgrading its national network to the latest 1.6 Tbps technology.
The role of augmented reality in remote support
14 July, 2023 by Sojung Lee, President – Asia Pacific, TeamViewerAn increased need for remote support is growing in tandem with the rise of IoT devices, which must be considered in business strategies in 2023.
Google Cloud Assured Workloads GA available in Australia
26 June, 2023The solution allows customers in Australia to run regulated workloads in Google Cloud regions, making it easier to achieve and maintain compliance.
Finding a new home for critical infrastructure
12 June, 2023 by Lizzi Long, General Manager, Data Centres and Business Continuity, InteractiveCompanies need to find ways to avoid massive capex blowouts, while also ensuring they have secure data and operations centres that meet regulatory standards and operation needs.
Gartner predicts major infrastructure trends
22 May, 2023 by Dylan Bushell-EmblingFour major industry trends will reshape the future of cloud, data centre and edge infrastructure, Gartner is predicting.
AWS to invest $13.2bn in Australia from 2023–2027
05 April, 2023 by Dylan Bushell-EmblingAWS plans to more than double the amount it has invested in the Australian market to date, by investing $13.2 billion in cloud infrastructure from 2023–2027.
Why open ecosystems are vital amidst global uncertainty
21 March, 2023 by Andrew McLean, Managing Director ANZ, IntelIntel ANZ MD Andrew McLean says the large-scale collaboration required to develop true technological innovation is only made possible through open ecosystems.
Integration remains a challenge in digital transformation
16 February, 2023Salesforce research shows that only 32% of business applications are integrated, creating data silos that can cause a myriad of challenges.
Australian organisations embracing multicloud
15 February, 2023 by Dylan Bushell-EmblingMore than nine in 10 Australian enterprises using public cloud are using or plan to use at least two cloud infrastructure providers, research suggests.
Why observability should be your top priority this year
09 February, 2023 by Simon Davies, Senior Vice President and General Manager, Splunk APACObservability helps businesses ensure digital health, reliability and performance — making it an essential tool in hypercomplex environments.
Suncorp accelerates cloud migration with Microsoft
24 January, 2023A new agreement between Suncorp Group and Microsoft will accelerate the former's transition from on-premise under its multi-cloud strategy.
Perth will be first Australian AWS Local Zones site
17 January, 2023Australia's first AWS Local Zones location has been announced, with Perth joining the 28 existing global sites.
New digital tools to reduce carbon footprint
12 January, 2023BT has announced new digital tools to allow multinational customers to manage carbon emissions by measuring their network's carbon footprint.
Balancing cost versus value of data management
02 December, 2022By 2030, data collection and analysis will become the basis of all future service offers and business models. Will organisations realise the true value?