After the global final crisis, 2011 is looking brighter on the economic front and companies are still looking for smarter ways to streamline their internal IT structure - unified communications is one of those areas.
A converged voice and data network costing $1.2 million from NEC is set to deliver productivity gains for the University of Western Sydney (UWS).
As the debate about the NBN rages, there is growing public awareness that the future of voice communication is Voice over Internet Protocol (VoIP) and not traditional lines. As a result, the VoIP for business market will hot up substantially in 2011. And, due to persisting global economic uncertainty, companies will look for quick return on investment in case the economy was to rapidly shift back into a downturn, predicts Marc Englaro, Fonality Australia’s Managing Director.
NEC Australia has signed a five-year contract with the Royal Automobile Club of Victoria (RACV) to upgrade the organisation’s existing data and voice networks across all of its sites - operational headquarters, two club locations in Melbourne and Healesville, resorts in Victoria and Queensland (6) and retail outlets (40) - supporting over 2500 employees.
New Cisco-based network allows faster, improved information flow between Country Fire Authority of Victoria's bases and firefighters.
A range of real-time enterprise video communications and collaboration products and services has been released. The Flare Experience is claimed to be the first, next-generation user experience that delivers collaboration capabilities across video, voice and text. The solutions range from personal desktop to multiscreen room systems and make high-definition, low-bandwidth video collaboration accessible for more employees in more enterprises and use less bandwidth than others.
Motorola has partnered with Australasian Fire and Emergency Service Authorities Council (AFAC) to promote smarter emergency services communications
Avaya has launched a number of applications and services. Aura Contact Center is a multimedia contact centre application that extends to all types of media, including voice, email, web chat and instant messaging/SMS.
An optical transport network that addresses the demand for bandwidth-intensive applications, the hiT 7300 DWDM platform with TransNet, will enable CSPs to migrate existing 10 and 40 Gbps optical networks to 400G with minimal investment.
The IP Exchange platform is a wholesale service that enables communications providers to connect VoIP to VoIP and VoIP to traditional voice calls, designed specifically for the global communications market.
As the Managing Director of GlobalConnect, Pushkar Taneja has one abiding aim for the company and that is customer satisfaction. He even goes as far as saying that’s why they are there. Voice&Data’s Merri Mack spent an engrossing hour with Taneja to find out what his challenges are.
Orcun Tezel tells Voice&Data why there has never been a better time for corporations to get maximum value from their network vendor.
Internode has extended the coverage of its Internode Business Connect (IBC) private internet protocol networks to New Zealand. IBC can be used to provide a private IP network that connects businesses with offices throughout Australia - and now New Zealand - as if they were on a purely internal network.
Amer Sports, the Finnish sports equipment manufacturer that owns the Salomon, Wilson, Atomic, Suunto, Precor, ArcTeryx and Mavic brands, has improved bandwidth capacity at reduced cost by utilising multiple, local carriers across its geographically diverse global operations.
Unified Communications has been the subject of much discussion in recent years with vendors, analysts and the media all putting forward views and predictions. Yet, for many, the profusion of information has simply been confusing and it appears that for now, only those organisations with distributed, remote and mobile workforces seem to be reaping its clear advantages, reports Pushkar Taneja, managing director of GlobalConnect.