Members of the Australian Government are able to meet face to face without the need for costly travel, following the successful deployment of the government’s National TelePresence System, based on technology from Cisco and Telstra.
New Zealand Racing Board (NZRB) has implemented a customer contact solution to meet increases in customer contacts across several channels including online, phone and SMS.
To help decide on nominees for this year’s Asia Pacific Screen Awards (APSA), judges from across the region used teleconferencing technology to undertake their deliberations, without leaving their respective countries.
Telcos will increase their focus on online platforms for telecommunications services in an attempt to combat costs in a competitive market, according to analyst firm Ovum.
Unified communications offers a tantalising mix of productivity benefits, but the cost of a full-blown enterprise-grade deployment is prohibitive to many organisations. However, with the emergence of cloud-based unified communications services, these benefits are becoming available to more and more Australian businesses, as Stephen Withers found out.
Internode has announced an offering for business customers to achieve benefits of hosted VoIP telephony.
ShoreTel has announced an update to ShoreTel Mobility, a smartphone solution that integrates leading smartphones and tablets with leading IP PBX systems extending full UC and cost-saving calling capabilities to the mobile workforce.
Commercial radio network ARN (Australian Radio Network) has completed a company-wide telephony and networking rollout.
The Axis M1043 and M1044-W network security cameras include local recording of video and audio, wireless capability and smart video surveillance features. They are small in size and are suitable for securing locations such as small businesses, boutiques, restaurants, hotels and residences.
Aastra 700 is a UC solution for small and medium-sized businesses wanting the benefits of UC for mobile employees and to cut call costs and roaming charges.
Once a ‘digital dinosaur’, whose most complex piece of technology was a typewriter, Greg Flint has evolved into a digital immigrant. As Acting Superintendent, Manager Policelink Branch for the Queensland Police Service (QPS), Flint has successfully led the state’s Policelink project. Flint explains to Merri Mack how he went from operational policing to heading up a major information technology project.
Digium has released Switchvox 5.1, which adds fixed mobile convergence and further integration with third-party business applications into its VoIP unified communications solution, designed for small to mid-sized businesses.
Jabra ANZ has launched four unified communications headsets.
The Dinion HD is a 1080p day/night IP camera. It combines full HD resolution images with low light operation and colour reproduction.
As part of a major security system expansion, Chemist Warehouse has deployed IP network cameras to monitor its expanding Australian retail network, in order to comply with the strict regulatory requirements of the Australian pharmaceutical industry.