Huawei Enterprise Telepresence 2.0

30 November, 2011 by

Huawei has launched Telepresence 2.0 in Australia. Three models were launched: TP3106 for between 3-6 users, TP3118S two room-immersive system for 6-14 users and TP3118 two room-immersive system for 6-18 users.

New Zealand Racing Board implements contact centre

29 November, 2011 by

New Zealand Racing Board (NZRB) has implemented a customer contact solution to meet increases in customer contacts across several channels including online, phone and SMS.

Asia Pac film judges meet via teleconferencing

27 November, 2011 by

To help decide on nominees for this year’s Asia Pacific Screen Awards (APSA), judges from across the region used teleconferencing technology to undertake their deliberations, without leaving their respective countries.

Telecoms services will move online

10 November, 2011 by

Telcos will increase their focus on online platforms for telecommunications services in an attempt to combat costs in a competitive market, according to analyst firm Ovum.

UC with a chance of cloud: the emergence of cloud-based unified communications

04 November, 2011 by Stephen Withers

Unified communications offers a tantalising mix of productivity benefits, but the cost of a full-blown enterprise-grade deployment is prohibitive to many organisations. However, with the emergence of cloud-based unified communications services, these benefits are becoming available to more and more Australian businesses, as Stephen Withers found out.

Internode hosted unified communications service

26 October, 2011

Internode has announced an offering for business customers to achieve benefits of hosted VoIP telephony.

ShoreTel Mobility extends UC to smartphones and tablets

25 October, 2011

ShoreTel has announced an update to ShoreTel Mobility, a smartphone solution that integrates leading smartphones and tablets with leading IP PBX systems extending full UC and cost-saving calling capabilities to the mobile workforce.

Radio network tunes in to unified comms

24 October, 2011 by

Commercial radio network ARN (Australian Radio Network) has completed a company-wide telephony and networking rollout.

Axis M1043 and M1044-W wireless network security cameras

21 October, 2011

The Axis M1043 and M1044-W network security cameras include local recording of video and audio, wireless capability and smart video surveillance features. They are small in size and are suitable for securing locations such as small businesses, boutiques, restaurants, hotels and residences.

Aastra Telecom 700 UC solution

19 October, 2011

Aastra 700 is a UC solution for small and medium-sized businesses wanting the benefits of UC for mobile employees and to cut call costs and roaming charges.

The 'prehistoric' top cop and his contact centre evolution

04 October, 2011 by Merri Mack

Once a ‘digital dinosaur’, whose most complex piece of technology was a typewriter, Greg Flint has evolved into a digital immigrant. As Acting Superintendent, Manager Policelink Branch for the Queensland Police Service (QPS), Flint has successfully led the state’s Policelink project. Flint explains to Merri Mack how he went from operational policing to heading up a major information technology project.

Digium Switchvox 5.1 unified communications solution

27 September, 2011

Digium has released Switchvox 5.1, which adds fixed mobile convergence and further integration with third-party business applications into its VoIP unified communications solution, designed for small to mid-sized businesses.

Jabra ANZ unified communications headsets

23 September, 2011

Jabra ANZ has launched four unified communications headsets.

Bosch Security Systems Dinion HD day and night IP camera

22 September, 2011

The Dinion HD is a 1080p day/night IP camera. It combines full HD resolution images with low light operation and colour reproduction.

Pharmacy keeps watchful IP eye on retail outlets

20 September, 2011 by

As part of a major security system expansion, Chemist Warehouse has deployed IP network cameras to monitor its expanding Australian retail network, in order to comply with the strict regulatory requirements of the Australian pharmaceutical industry.

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