Australian Government reveals national videoconferencing system results
30 November, 2011Members of the Australian Government are able to meet face to face without the need for costly travel, following the successful deployment of the government’s National TelePresence System, based on technology from Cisco and Telstra.
New Zealand Racing Board implements contact centre
29 November, 2011New Zealand Racing Board (NZRB) has implemented a customer contact solution to meet increases in customer contacts across several channels including online, phone and SMS.
Asia Pac film judges meet via teleconferencing
27 November, 2011To help decide on nominees for this year’s Asia Pacific Screen Awards (APSA), judges from across the region used teleconferencing technology to undertake their deliberations, without leaving their respective countries.
Telecoms services will move online
10 November, 2011Telcos will increase their focus on online platforms for telecommunications services in an attempt to combat costs in a competitive market, according to analyst firm Ovum.
UC with a chance of cloud: the emergence of cloud-based unified communications
04 November, 2011 by Stephen Withers
Unified communications offers a tantalising mix of productivity benefits, but the cost of a full-blown enterprise-grade deployment is prohibitive to many organisations. However, with the emergence of cloud-based unified communications services, these benefits are becoming available to more and more Australian businesses, as Stephen Withers found out.
Internode hosted unified communications service
26 October, 2011
Internode has announced an offering for business customers to achieve benefits of hosted VoIP telephony.
ShoreTel Mobility extends UC to smartphones and tablets
25 October, 2011
ShoreTel has announced an update to ShoreTel Mobility, a smartphone solution that integrates leading smartphones and tablets with leading IP PBX systems extending full UC and cost-saving calling capabilities to the mobile workforce.
Radio network tunes in to unified comms
24 October, 2011
Commercial radio network ARN (Australian Radio Network) has completed a company-wide telephony and networking rollout.
Axis M1043 and M1044-W wireless network security cameras
21 October, 2011
The Axis M1043 and M1044-W network security cameras include local recording of video and audio, wireless capability and smart video surveillance features. They are small in size and are suitable for securing locations such as small businesses, boutiques, restaurants, hotels and residences.
Aastra Telecom 700 UC solution
19 October, 2011
Aastra 700 is a UC solution for small and medium-sized businesses wanting the benefits of UC for mobile employees and to cut call costs and roaming charges.
The 'prehistoric' top cop and his contact centre evolution
04 October, 2011 by Merri Mack
Once a ‘digital dinosaur’, whose most complex piece of technology was a typewriter, Greg Flint has evolved into a digital immigrant. As Acting Superintendent, Manager Policelink Branch for the Queensland Police Service (QPS), Flint has successfully led the state’s Policelink project. Flint explains to Merri Mack how he went from operational policing to heading up a major information technology project.
Digium Switchvox 5.1 unified communications solution
27 September, 2011
Digium has released Switchvox 5.1, which adds fixed mobile convergence and further integration with third-party business applications into its VoIP unified communications solution, designed for small to mid-sized businesses.
Jabra ANZ unified communications headsets
23 September, 2011
Jabra ANZ has launched four unified communications headsets.
Bosch Security Systems Dinion HD day and night IP camera
22 September, 2011
The Dinion HD is a 1080p day/night IP camera. It combines full HD resolution images with low light operation and colour reproduction.
Pharmacy keeps watchful IP eye on retail outlets
20 September, 2011
As part of a major security system expansion, Chemist Warehouse has deployed IP network cameras to monitor its expanding Australian retail network, in order to comply with the strict regulatory requirements of the Australian pharmaceutical industry.
