Dell PowerVault DL Backup to Disk Appliance with CommVault with Simpana 8 software
25 November, 2010
The Dell PowerVault DL Backup to Disk Appliance, with CommVault with Simpana 8 software, is suitable for remote offices and any business looking to deduplicate, backup, archive and recover data to and from public and private storage cloud environments. It provides up to 24 TB of internal storage capacity in a 2U form factor, with the ability to scale to over 300 TB.
Hosted IP/PABX cuts down costs
25 November, 2010
Point Project Management (PPM) provides project management services to clients in both the public and private sectors. With 23 employees operating across its three Australian offices and the relocation of its headquarters, PPM required a phone system that could support the company’s fast-paced growth.
Security threats: cloud, mobility and convergence
24 November, 2010
Cloud, mobile and convergence are three security trends for 2011.
Captivate Global VoIP-compatible on-hold systems
18 November, 2010
Captivate Global has developed VoIP-compatible on-hold systems for effective audio promotions with a mix including news, weather and sport.
Gold Coast HR company finds virtual PABX is the right connection
09 November, 2010
HR company deploys virtual PABX and makes cost savings of up to 50%.
Sheldon College responds rapidly with unified comms
04 November, 2010
Sheldon College has successfully implemented a campus-wide unified communications system, with a fully integrated critical incident notification and response system from Mitel.
Banana Shire reaps benefits from videoconferencing
04 November, 2010
The Banana Shire Council has reduced its carbon footprint and realised significant time, cost and collaboration benefits using Polycom’s HD videoconferencing systems.
Integ appointments
01 November, 2010
Integ Communications has announced the expansion of its Contact Centre Solutions Group (CCSG) management team with two new hires. Paul Goode has been appointed to the position of Practice Manager and Lee Cole is new Project Manager.
Telstra helpdesk: now ‘inside’ your smartphone, PC and Mac
26 October, 2010
Telstra has launched a customer service tool that provides Telstra helpdesk consultants with remote access to customers’ computers and some smartphones to diagnose and fix common support issues.
IP phone unified communications benefits foreshore authority
25 October, 2010
The waterfront from Darling Harbour to The Rocks, one of Australia’s iconic tourist centres, is managed by the Sydney Harbour Foreshore Authority (SHFA). Voice communications, both internally among the Authority’s four locations, and externally with business contacts and tourists all over the world, is critical to the SHFA’s operations.
Noble Systems contact centre management applications for mobile devices
19 October, 2010
The Noble Systems contact centre management applications for the Apple iPad and other mobile devices are designed to reduce dependence on office infrastructure and to improve remote and mobile management. The web-based contact centre management and tracking software allows users to view campaigns and interact with agents from a variety of mobile devices.
Speech recognition helps retailer determine ROI
13 October, 2010
Each year, Australia’s largest independent car service and tyre retailer, Kmart Tyre & Auto Service (KTAS), spends millions in advertising and marketing.
Panasonic KX-TGP500 SIP wireless phone system range
12 October, 2010
The Panasonic KX-TGP500 range of SIP wireless phone systems for SMBs has two phone system options, both of which are preconfigured with MyNetFone SIP-based VoIP services.
Avaya real-time enterprise video communications and collaboration
12 October, 2010
A range of real-time enterprise video communications and collaboration products and services has been released. The Flare Experience is claimed to be the first, next-generation user experience that delivers collaboration capabilities across video, voice and text. The solutions range from personal desktop to multiscreen room systems and make high-definition, low-bandwidth video collaboration accessible for more employees in more enterprises and use less bandwidth than others.
Mercy Health improves communications with videoconferencing
12 October, 2010
Mercy Health and Aged Care Central Queensland Limited is a Catholic provider of health and aged care services with hospitals and aged care facilities in Queensland. The organisation has installed LifeSize HD videoconferencing solutions in six of its facilities and is already reaping the benefits of enhanced internal communication, collaboration, improved work/life balance and safety for its employees.
