Convergence

More UC services offered in the cloud

22 October, 2009 by

Hosted telephony/unified communication services are becoming more prevalent.


Broadband innovator takes the green challenge on the road

22 October, 2009 by

Internode is taking its sponsorship of this week’s Global Green Challenge for alternative energy vehicles seriously by putting founder and managing director Simon Hackett on the road for the 3000 km odyssey from Darwin to Adelaide.


Tata Communications extends connectivity into Australia via PPC1 cable system

21 October, 2009 by

Tata Communications, a leading provider of communications, will start delivering capacity into Australia via the privately owned PIPE Pacific 1 (PPC-1) cable system.


SaaS revitalises credit union call centre

13 October, 2009

Qantas Staff Credit Union (QSCU) has used IPscape, the Australian software as a service (SaaS) contact centre provider, to revitalise its Sydney-based call centre.


Mater Health Services’ smart hospital strategy

13 October, 2009 by

By allowing access to clinical information systems wherever they are needed, medical staff can access patient records, pathology and radiology results and key clinical information right at the bedside or point of care. This highly secure Cisco mobility solution untethers medical staff and supports different workflows and maximises their efficiency.


Integrated mobile and fixed line systems

12 October, 2009

Sybase and Siemens Enterprise Communications (SEN) have partnered to provide customers with a fully integrated mobile and fixed line, voice and data solution that supports and includes the management of a range of device types through a completely heterogeneous environment.


Unified communications applications suite

12 October, 2009

Unified communications software solutions for the Nortel CS1000 platform have been released by IPFX.


WebEx improves internal communications

12 October, 2009 by

UXC Getronics was facing internal communication challenges with some 500 people across Australia, that needed to be addressed. With 100 service locations across Australia and a head office in Sydney, communication between offices and training for the company’s sales team was complicated and needed to be more effective and consistent to ensure everyone remained up to date with company and technology developments.


Hollywood unifies voice communications

12 October, 2009 by

Perth’s Hollywood Private Hospital, which is part of Ramsay Health Care, has deployed a new healthcare voice communications solution from Nortel that allows it to retain existing phones while adding modern call functionality and providing an easy upgrade to unified communications.


Coca-Cola Amatil and Telstra bottle up 10-year contract

24 September, 2009 by

Coca-Cola has signed up for a 10-year telecommunications contract with Telstra.


Telco regulatory package tabled

16 September, 2009 by

Telstra responds to the federal government's proposed regulatory reform package.


Contact centre application suite

15 September, 2009

ShoreTel has released the Contact Center 5.1 application suite designed for high-performance and highly available inbound and outbound multimedia contact centres.


Contact manager with social networking tools

15 September, 2009

Sage has announced the availability of the ACT! by Sage 2010 contact and customer manager. ACT! allows small to medium business to organise all the details of their customer relationships in one place to improve marketing effectiveness, attract customers and create more value from existing relationships.


IP outdoor cameras

15 September, 2009

Axis Communications’ product range now includes several features that make the installation and use of IP cameras in outdoor environments more cost efficient and reliable.


Arrow Energy builds converged network

08 September, 2009 by

Arrow Energy, an Australian integrated energy company with access to more than 80,000 square kilometres of coal seam gas acreage close to Queensland’s three key markets - Brisbane, Townsville and Gladstone - has aggressive plans to achieve year-on-year growth of 100% for the next few years.


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