Convergence

HP, Avaya sign cloud communications alliance

28 August, 2014 by Dylan Bushell-Embling

HP Enterprise Services and Avaya have teamed up to provide cloud-based unified communications and contact centre services for enterprises.


Telstra is a market leader in APAC UCaaS segment

12 August, 2014 by Dylan Bushell-Embling

Telstra has a significant share of the fast-growing Asia-Pacific unified communications as a service market, but faces competition from regional and global rivals, Frost & Sullivan said.


Perth's Amcom wins major Cisco HCS deal

28 July, 2014 by Dylan Bushell-Embling

Amcom has won a 13,000-user contract to deploy unified communications services based on Cisco HCS for eight University of Melbourne campuses.


WebRTC: the key to mass adoption of video collaboration

17 July, 2014 by Nick Hawkins, Senior Director, Advanced Technology, Polycom | Supplied by: Polycom Global Pty Ltd

WebRTC seems to promise the nirvana of videoconferencing to any browser, with no additional software to be downloaded and installed. Yet its impact on traditional videoconferencing is being viewed by some with concern.


Cloud and mobile - perfect partners for unified communications

05 June, 2014 by Troy Trenchard, Head of Unified Communications Applications, Avaya | Supplied by: Avaya

Cloud computing and mobile technologies are bringing UC centre stage by making it easier and more affordable for companies to have advanced capabilities that weren't possible just a few years ago.


NBN Co to run FTTP in TPG's FTTB buildings

13 May, 2014 by Andrew Collins

NBN Co plans to run fibre-to-the-premises in some apartment buildings where service providers like TPG have already deployed fibre-to-the-basement.


ACCC extends fixed line regulation by five years

22 April, 2014 by Andrew Collins

The ACCC has finalised its inquiry into the regulation of fixed line telecommunications services, deciding to continue regulating wholesale services supplied using Telstra's copper network for another five years.


TPG fined $400,000 for 000 failures

17 April, 2014 by Andrew Collins

The Federal Court of Australia has ordered ISP and telco TPG to pay a $400,000 fine for failing to give almost 6000 of its customers access to the Triple Zero emergency call service - and failing to connect 193 actual calls to the service - in 2011.


Optus overcharged customers $9 million

01 April, 2014 by Andrew Collins

ACMA has issued a formal warning to Optus after an investigation found the telco inaccurately billed customers almost $9 million.


Malone quits as iiNet CEO

25 March, 2014 by Andrew Collins

Michael Malone last week resigned as CEO and board director of ISP iiNet, in order to focus on other projects.


Comms Alliance lauds telco regulation repeals

20 March, 2014 by

The Communications Alliance has lauded telecommunications changes in the Omnibus Repeal Day (Autumn 2014) Bill, which was introduced into federal parliament yesterday.


Telstra breached privacy laws

13 March, 2014 by Andrew Collins

Telstra breached privacy laws when information on its customers was accessible from the internet in 2012 and 2013, according to the Office of the Australian Information Commissioner (OAIC).


Telstra reveals sort-of Transparency Report

11 March, 2014 by Andrew Collins

Telstra's first Transparency Report shows the company received more than 40,000 requests from law enforcement for customer information. But despite its name, the report leaves many questions unanswered.


Nominations open for ACOMM Awards

03 March, 2014 by Dylan Bushell-Embling

Nominations are open for the 2014 ACOMMS Australian telecom industry awards.


Telecoms ombudsman reshuffles board structure

27 February, 2014 by

The Telecommunications Industry Ombudsman (TIO) yesterday voted to move from a separate board and council structure to having only a single board of directors.


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