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Free tool enables data benchmarking

By Jonathan Nally
Monday, 12 March, 2018

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A free tool for Queensland councils to analyse and benchmark their performance has been updated with information covering the 2016–17 fiscal year.

The Ready.Set’Go platform enables users to track council performance trends and perform comparative analysis with other councils.

New features include:

  • Financial performance data for 2016–17
  • Personalised reporting with added commentary and custom charting

Local Government Association of Queensland (LGAQ) business analyst Wilson Crawley said the latest round of data provides greater insight into council performance.

“The aim is to look at your own data to analyse performance — and then use the benchmarking feature to understand that performance as it relates to similar councils,” he said.

“There are no set standards of performance when benchmarking Queensland local governments, but an insight into your neighbour’s performance might prompt some questions.”

Crawley also said that any benchmarking within local government requires a nuanced approach.

“No one performance indicator in isolation tells a story. Users should consider comparing several metrics together to paint a more complete picture when looking at their own data.

“Often the best way to understand your performance in the context of a similar council is to simply pick up the phone and reach out to that council,” he added.

“We hope that the benchmarking tool will be the catalyst for those conversations.”

Local governments can log in via the LGAQ’s member-only website, LG Online.

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