Cloud key to optimised field workforce management
Supplied by ClickSoftware Australia on Thursday, 11 June, 2015
Optimised customer service is imperative for customer-facing businesses of any size. A cloud-based mobile workforce management system can provide the flexibility needed to achieve this goal.
An overwhelming 75% of enterprises see the cloud as an enabler of business agility. Online collaboration apps can also make it easier to communicate in real time with field technicians and reduce the risk involved with trying novel apps and technologies to accelerate new service delivery.
Closing the circle: how to get manageable endpoint, mobile device and web security together
In today’s world of employees spending hours online every day with multiple devices, we should...
Virtualised mission-critical disaster recovery: 10 questions you need to know
Virtual IT infrastructures are now common place. A critical hurdle, however, remains...
Managing the DC life cycle: how to optimise deployment and operations
For a data centre to be well built and consistently efficient it takes a lot more than a good...