White Papers/Resources

The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.

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Are your ‘last mile’ devices built for future IT trends?

Supplied by Zebra Technologies on 06 October, 2017

The IT context of enterprise today may not include cloud, but almost certainly will over the next decade. Your time to plan early and plan often is now.


How to fight cybercrime from the boardroom

Supplied by Diligent on 26 September, 2017

With sophisticated cybercrime on the rise, corporate directors must prioritise the security of their communications. Boards should incorporate cybersecurity strategies and regulations into their guidelines, for a complete understanding of what and what not to do.


Interconnection bandwidth growth to outpace public internet by 2020

Supplied by Equinix Australia Pty Ltd on 26 September, 2017

The Global Interconnection Index is a new global baseline that tracks, measures and forecasts the growth of interconnection bandwidth


How to migrate mobile apps for a competitive advantage

Supplied by Zebra Technologies on 26 September, 2017

Migrating mobile apps to next-gen platforms is an essential process, if organisations are to meet modern enterprise demands. The move, however, is filled with complexity.


Modernising IT service management — 2017 study

Supplied by on 19 September, 2017

This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.


What are the key service desk trends of 2017?

Supplied by Freshworks Australia on 19 September, 2017

The results of this survey — sent out to ITSM professionals during March and April 2017 — provide valuable insights into the current frustrations and challenges faced by service desk professionals, the key innovations and changes forecasted to shape the future of the ITSM industry, and much more.


Design insights from next-gen data centres

Supplied by NetApp on 12 September, 2017

Get an in-depth introduction to the five architectural principles guiding the development of the next-generation data centre.


Maximise your ransomware protection with the 3-2-1 rule

Supplied by Veeam Pty Ltd on 05 September, 2017

Solid data protection against ransomware threats requires a proactive approach, careful planning and industry best practices implementation, such as the 3-2-1 backup rule.


Strategic insights on increasing service desk revenue — 2017 report

Supplied by Freshworks Australia on 24 August, 2017

Service desks today have evolved from a cost centre to an innovation catalyst and revenue driver. This report, based on 12,000 service desks, reveals how the best are doing it by making simple changes to daily functions.


Physical security must-dos for rock-solid network protection

Supplied by Black Box Network Services Australia on 15 August, 2017

It’s at the hardware level, the very bottom of the networking hierarchy, that your network is most vulnerable. A lost laptop, an open USB port, a simple network tap — all these can be a catalyst for quick and devastating data loss that no firewall can prevent.


How to combine low code and BPM for low-cost improvements

Supplied by K2 Australia on 19 July, 2017

BPM used to be solely the domain of programmers and developers. Now, with the appropriate BPM tool, any analyst with BPM knowledge can model processes and automate them.


How to leverage BPM to stimulate revenue opportunities

Supplied by K2 Australia on 11 July, 2017

Companies now need to think of BPM through a lens that captures more than just the automation of core processes, Forrester reports. It can now be the differentiator that increases revenue and delivers operation excellence that sets you apart from the competition.


11 best practices to effectively manage all of your devices

Supplied by Zebra Technologies on 05 July, 2017

This white paper examines five common challenges of device management that can blindside organisations — and 11 proven best practices to avoid them.


Your essential guide to ransomware

Supplied by Veeam Pty Ltd on 30 June, 2017

Ransomware is one of the biggest threats for businesses in 2017. As data becomes increasingly valuable — and with new technologies available — the proverbial bad guys are taking aim at weak systems and critical data repositories.


Your USB connection can now reach a radius of 10 km

Supplied by Black Box Network Services Australia on 27 June, 2017

USB connections are no longer limited to the desktop range of five metres. They can now be extended to cover an entire campus with a range up to 10 km.


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