Integrated UC package

IBM Lotus users can now access Avaya unified communications capabilities through Lotus software.

The integration between the applications is intended to streamline and enhance the user experience to make workers more productive and helps companies reduce costs and management requirements.

It allows users to access and manage calling and conferencing capabilities from their Lotus desktop.

Integrated telephony presence capabilities allow users to see whether colleagues are available for a phone conversation and click on the name to either call directly, elevate an IM to a live phone conversation, or to add him or her into an ongoing conference.

Sametime web conferencing will now integrate with Avaya Meeting Exchange, providing additional management capabilities through a single unified interface for both audio and web conferencing.

Notes users can also manage voice messages along with email, calendar, tasks and more using Modular Messaging and their choice of telephone for speech access, a multimedia PC or web interface from any internet connection.