Modernising IT service management — 2017 study
Supplied by on Tuesday, 19 September, 2017
This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.
Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.
The IT leader’s guide to sustainability in IT operations
Learn about the long-term benefits through...
Build a data warehouse that people actually use - and trust
Business users require a holistic view of the enterprise to better understand business...
Being defensive: avoiding and recovering from data breaches
You probably think your networks and systems are secure against cyberattackers. But think...