Modernising IT service management — 2017 study

Supplied by on Tuesday, 19 September, 2017

This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.

Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.

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26 Pages PDF

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