16th Annual Government Contact Centre 2016
09 August, 2016 - 10 August, 2016
This government-only conference is a once-in-a-year opportunity to meet and engage with leading professionals to gain insights, best practices and strategies to move contact centres into digitisation, creating a seamless experience and building a strong workforce culture. More than 40 speakers will present on organisational challenges, successes and case studies.
The summit will focus on:
- Embracing digitalisation to keep up with growing customer expectations
- Creating a customer centric organisation
- Engaging staff and developing a high-performing culture
Download the agenda here.
Event Details
| Date | 09 August, 2016 - 10 August, 2016 |
| Online | Click here to visit the event website |
| Venue | Swissotel Sydney |
| Organiser | IQPC |
| Phone | 61 (2) 9229 1000 |
