IT Management > Managed services

Migration disruptions anger Melbourne IT customers

19 January, 2015 by Dylan Bushell-Embling

Problems with the migration of 350,000 Melbourne IT customers to a new web hosting platform have overloaded the company's support lines and left customers fuming.


Optus Business to manage Suncorp's ICT

15 December, 2014 by Dylan Bushell-Embling

Optus Business has won a seven-year whole-of-business deal to manage Suncorp's ICT services, including network and call centre services.


NEC wins $55m computing deal from NT govt

10 December, 2014 by Dylan Bushell-Embling

NEC Australia has secured a three-year, $55m deal to provide end-user computing services to the NT government, and will distribute a third of the value of the contract to local partners.


CIOs failing to meet demands for always-on IT

04 December, 2014 by Dylan Bushell-Embling

The era of the always-on business has arrived, but 82% of CIOs are unable to meet demands for immediate continual access to IT services, according to Veeam Software.


iiNet takes 60% share in Tech2 Group

09 September, 2014

iiNet has acquired a 60% interest in the Tech2 Group, which provides professional technology services and solutions to residential and business customers across Australia.


Irish trade mission brings tech firms to Australia

04 September, 2014 by Dylan Bushell-Embling

A group of 32 Irish technology companies and the nation's minister for enterprise and innovation are in Australia this week to promote the wares of Ireland's ICT industry.


Oakton wins contract from AG's Department

06 March, 2014 by Dylan Bushell-Embling

Melbourne-based Oakton has picked up a four-year deal to design and manage a new Document Verification Service (DVS) for the Attorney-General's Department.


Optus Business wins $30m deal with UGL

24 January, 2014 by Dylan Bushell-Embling

Optus Business has picked up a five-year, $30m deal to manage engineering company UGL Limited's ICT systems and mobile fleet.


Defence drops distributed computing tender

14 January, 2014 by Dylan Bushell-Embling

Defence has frozen a plan to bundle two IT outsourcing contracts into a "distributed computing" tender, and has instead extended an existing contract with Unisys in a $52m deal.


Overcoming the top five core network challenges

18 September, 2013

With enterprise networks under pressure to meet new demands and IT staff challenged to reduce costs, the need for a new approach is growing.
This paper describes how a new solution helps overcome the top five network challenges while reducing costs.  


ISPs challenging Telstra's business internet lead

30 August, 2013 by Dylan Bushell-Embling

Telstra still has a commanding lead in the business fixed internet market, but its rivals are making inroads in segments such as the professional services sector.


How to choose backup for SMBs eBook

24 July, 2013

Today’s computing environment is complex. Data is kept locally on servers, computers, tablets and in the cloud. And, to paraphrase Spiderman, with great flexibility comes great complexity. That complexity means that the way we back up our distributed and virtualised environments has to change from the way we did it just a few years ago. 


Print savings impact bottom line

08 November, 2012 by Anthony Caruana

Anthony Caruana, editor of Technology Decisions magazine and IT manager at a Melbourne school, explains how he rejuvenated his company’s managed printer contracts, realising significant cost savings in the process.


How to integrate public cloud-based storage into your storage strategies

15 March, 2012

Both private and public cloud storage technologies can be powerful tools, helping IT to deal with dynamic demands and floods of data. But when employing public cloud services, organisations must carefully consider the potential pitfalls in order to mitigate risk. Gene Ruth, Research Director, Gartner, explains what to look out for.


TaxiEpay fares well with managed systems

18 October, 2011

Live TaxiEpay, a mobile EFTPOS solution provider for taxis, has adopted a managed systems environment to help it process POS transactions.


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