Problems with the migration of 350,000 Melbourne IT customers to a new web hosting platform have overloaded the company's support lines and left customers fuming.
Optus Business has won a seven-year whole-of-business deal to manage Suncorp's ICT services, including network and call centre services.
NEC Australia has secured a three-year, $55m deal to provide end-user computing services to the NT government, and will distribute a third of the value of the contract to local partners.
The era of the always-on business has arrived, but 82% of CIOs are unable to meet demands for immediate continual access to IT services, according to Veeam Software.
iiNet has acquired a 60% interest in the Tech2 Group, which provides professional technology services and solutions to residential and business customers across Australia.
A group of 32 Irish technology companies and the nation's minister for enterprise and innovation are in Australia this week to promote the wares of Ireland's ICT industry.
Melbourne-based Oakton has picked up a four-year deal to design and manage a new Document Verification Service (DVS) for the Attorney-General's Department.
Optus Business has picked up a five-year, $30m deal to manage engineering company UGL Limited's ICT systems and mobile fleet.
Defence has frozen a plan to bundle two IT outsourcing contracts into a "distributed computing" tender, and has instead extended an existing contract with Unisys in a $52m deal.
With enterprise networks under pressure to meet new demands and IT staff challenged to reduce costs, the need for a new approach is growing.
This paper describes how a new solution helps overcome the top five network challenges while reducing costs.
Telstra still has a commanding lead in the business fixed internet market, but its rivals are making inroads in segments such as the professional services sector.
Today’s computing environment is complex. Data is kept locally on servers, computers, tablets and in the cloud. And, to paraphrase Spiderman, with great flexibility comes great complexity. That complexity means that the way we back up our distributed and virtualised environments has to change from the way we did it just a few years ago.
Anthony Caruana, editor of Technology Decisions magazine and IT manager at a Melbourne school, explains how he rejuvenated his company’s managed printer contracts, realising significant cost savings in the process.
Both private and public cloud storage technologies can be powerful tools, helping IT to deal with dynamic demands and floods of data. But when employing public cloud services, organisations must carefully consider the potential pitfalls in order to mitigate risk. Gene Ruth, Research Director, Gartner, explains what to look out for.
Live TaxiEpay, a mobile EFTPOS solution provider for taxis, has adopted a managed systems environment to help it process POS transactions.