ANZ taps IBM for $450m transformation project
The companies have entered a strategic agreement aimed at improving productivity and innovation across the bank’s operations.
Under the deal, ANZ will have access to IBM’s software portfolio, cloud development capabilities and core systems infrastructure, including mainframe infrastructure to be deployed as part of ANZ’s private cloud environment.
IBM will provide integration, content management, data analytics and cloud software as part of the project.
The companies will also jointly invest in an Innovation Lab focused on developing new products and services and improving the customer experience. The lab will be powered by IBM’s cloud development platform-as-a-service Bluemix.
ANZ CIO Scott Collary said the project aims to allow the bank to glean deeper insights into the requirements and technological demands of its 9 million customers.
“Understanding our customers’ needs and preferences around mobile and digital banking is critical to our business and to providing a superior customer experience,” he said.
“We therefore need to ensure we’re meeting these needs in an innovative, consistent and seamless way and with this partnership with IBM, we’re working to achieve this goal.”
ANZ has been a strategic partner of IBM for over 40 years.
Following the launch of Re:scam by Netsafe in the first week of November, it has received 72,261...
Australian spending on public cloud services will grow 17.1% in 2017 to $5 billion, and further...
Digital interaction is the preferred method for Australians dealing with banks, according to a...