How to automate your IT service delivery
Supplied by ServiceNow Australia Pty Ltd on Wednesday, 21 June, 2017
Every day your service desk is a challenge. Manual processes, repetitive issues and human error cause delays in cycle times and leave your users dissatisfied.
This paper reveals how to get your help desk under control and advance service management delivery in your organisation.
Surviving and benefiting from the big data deluge
In 2015, big data management and facilitating analytics will become expected core...
How to protect your business from extortive threats
Australia is being called the land of opportunity for hackers. Attack volumes are up over...
Lessons from abroad to help fast-track a digital-savvy government
Australian government departments individually invest in securing data, access and identity....
