Salesforce Chatter is a Cloud 2 enterprise social collaboration application that is social, mobile and real time, and allows employees to collaborate across their company using social features like profiles, status updates and real-time feeds.
Its social collaboration technology enables collaboration around documents as well as allowing users to also follow people, business processes and application data. Employees and teams have immediate insight into their company’s programs, projects, people, customers, cases, documents and business data that is pushed to them.
Until Chatter, companies could not leverage Cloud 2 capabilities within their enterprise. Now, all of the company’s customers can utilise the same immediacy and productivity of these consumer apps, coupled with the security and scalability required by the enterprise.
Chatter also provides partners and developers a path to innovate with social enterprise apps.
The Chatter capabilities of the platform enable custom Force.com applications to instantly become social, real time and accessible on mobile devices like the iPad and iPhone. Force.com developers can build collaboration apps by adding capabilities like status updates, profiles and real-time feeds to their custom cloud apps.
ChatterExchange broadens the solutions customers can try and buy from the AppExchange to extend the benefits of cloud computing with social-enabled enterprise technologies. Partners and developers have more than 60 collaboration apps that are now listed on the ChatterExchange.
The company has launched a Chatter-only licence to extend the enterprise social network company wide. The user licence will provide employees with enterprise social collaboration features, including: profiles; status updates; real-time feeds; content and file-sharing; groups; ideas; read-only access to accounts and contacts; and limited access to the force.com enterprise cloud computing platform.
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