In a bid to resolve complaints over connection delays and service faults, nbn co has opened the first of a series of planned simulated training facilities for external field workers deploying the nbn access network.
Latest ACCC report on communications services shows fixed broadband prices fell 9.4% last financial year, with mobile prices falling a more modest 3.1%.
iiNet and Internode will compensate more than 11,000 customers who were misled about the nbn speeds promised in their contracts.
Telcos would have to respond as soon as practicable to complaints about service standards or connection issues under the ACMA's proposed new rules.
Temporary CVC price cuts have led to a significant decline in the average time an nbn connection is affected by congestion issues.
The industry body has urged the ACCC to introduce a regulated Service Guarantee to alleviate the costs of delays and connection issues.
Optus Business and Cisco have joined forces to implement a dedicated smart network for the Gold Coast 2018 Commonwealth Games (GC2018).
With just months to go before the first forced disconnections of various special network services, nbn co has announced new improvements to its processes for migrating these services to the nbn.
The ACCC wants feedback for its review of the Domestic Transmission Capacity Service (DTCS) provided by wholesale network providers, such as nbn co.
New Zealand's project to deliver ultrafast broadband with speeds of up to 1 Gbps to 87% of the population by end-2022 is ahead of schedule.
Just 2% of households will need more than 49 Mbps by 2026, according to research from the Bureau of Communications and Arts Research.
Around 850,000 Telstra nbn customers will be upgraded to the higher-tier 50 Mbps service following nbn co's recent wholesale price cuts.
Telecommunications Industry Ombusdman's new guide spells out its approach to industry undertakings related to the speed of broadband services.
Broadband services and the potential impact of digital platforms on competition and consumers will be among the ACCC's top priorities in 2018.
The South Australian Government will expand its GigCity Adelaide 1 Gbps fibre network to an additional 15 start-up hubs and innovation precincts.