Cloud key to optimised field workforce management
Supplied by ClickSoftware Australia on Thursday, 11 June, 2015
Optimised customer service is imperative for customer-facing businesses of any size. A cloud-based mobile workforce management system can provide the flexibility needed to achieve this goal.
An overwhelming 75% of enterprises see the cloud as an enabler of business agility. Online collaboration apps can also make it easier to communicate in real time with field technicians and reduce the risk involved with trying novel apps and technologies to accelerate new service delivery.
Related White Papers
The negative impacts of DC virtualisation — how to rectify
IT virtualisation can have significant consequences on a data centre's physical...
High-efficiency UPSs can pay for themselves in two years
Data centre operators, along with cloud and colocation providers, are under intense pressure...
Should I host my software myself, or trust the cloud after all?
Examine the advantages and disadvantages behind...
