Cloud key to optimised field workforce management
Supplied by ClickSoftware Australia on Thursday, 11 June, 2015
Optimised customer service is imperative for customer-facing businesses of any size. A cloud-based mobile workforce management system can provide the flexibility needed to achieve this goal.
An overwhelming 75% of enterprises see the cloud as an enabler of business agility. Online collaboration apps can also make it easier to communicate in real time with field technicians and reduce the risk involved with trying novel apps and technologies to accelerate new service delivery.
Your guide to establishing a robust mobile security policy
Discover how to develop a solid mobile security policy. Understand the key risks and what...
Is DevOps the Holy Grail for faster app development?
DevOps brings software development (Dev) and production and operations (Ops) together in one...
What are the key service desk trends of 2017?
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide...
