Cloud key to optimised field workforce management
Supplied by ClickSoftware Australia on Thursday, 11 June, 2015
Optimised customer service is imperative for customer-facing businesses of any size. A cloud-based mobile workforce management system can provide the flexibility needed to achieve this goal.
An overwhelming 75% of enterprises see the cloud as an enabler of business agility. Online collaboration apps can also make it easier to communicate in real time with field technicians and reduce the risk involved with trying novel apps and technologies to accelerate new service delivery.
8 key questions when considering outsourced security services
Companies are increasingly outsourcing their security functions and becoming more profitable...
Colocation-based interconnection critical for digital business — a Gartner report
Digital business is enabled and enhanced through high-speed, secure, low-latency...
Remote support is no longer just for IT
Remote support is one of the most popular technologies in use by members of the Technology...
