Cloud key to optimised field workforce management

Supplied by ClickSoftware Australia on Thursday, 11 June, 2015


Optimised customer service is imperative for customer-facing businesses of any size. A cloud-based mobile workforce management system can provide the flexibility needed to achieve this goal.

An overwhelming 75% of enterprises see the cloud as an enabler of business agility. Online collaboration apps can also make it easier to communicate in real time with field technicians and reduce the risk involved with trying novel apps and technologies to accelerate new service delivery.


Related White Papers

AI-driven Wi-Fi takes digital experience honours at Oxford University

Learn how this world-leading university leveraged...

Identify and improve performance for key customer journeys to increase your revenue

Most companies today measure customer experience at specific touch points, but they tend to...

Top 5 malware trends for 2014 and how to combat them

This paper discusses the top five malware trends to watch out...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd