Service solutions for a better customer experience
Supplied by ClickSoftware Australia on Wednesday, 29 July, 2015
In today’s service markets there is an evident gap between what customers want and what B2B businesses can essentially provide. Business IT infrastructures tend to lack the flexibility, where software can be added easily and instantly, to effectively close this gap between what you offer and what the customer requires.
The cloud is a key strategic technology that has increasingly significant influence on enterprise IT. The trend is also impacting service companies worldwide. The answer to the service-customer gap could lie within a cloud infrastructure.
Download this white paper to discover why.
5 best practices for Robotic Process Automation
Examine five best practices that will help you deliver long-term automation success,...
Minimise security breaches associated with password insecurity
Keeping on top of multiple passwords and permissions can be...
Thriving in the application economy - how to embrace the disruption
We are all now facing the disruptive impact of the application economy. Amazingly, software...
