Service solutions for a better customer experience
Supplied by ClickSoftware Australia on Wednesday, 29 July, 2015
In today’s service markets there is an evident gap between what customers want and what B2B businesses can essentially provide. Business IT infrastructures tend to lack the flexibility, where software can be added easily and instantly, to effectively close this gap between what you offer and what the customer requires.
The cloud is a key strategic technology that has increasingly significant influence on enterprise IT. The trend is also impacting service companies worldwide. The answer to the service-customer gap could lie within a cloud infrastructure.
Download this white paper to discover why.
Unified IT monitoring can improve productivity by up to 20%
Almost half of the organisations today use five or more tools to monitor their...
Minimise security breaches associated with password insecurity
Keeping on top of multiple passwords and permissions can be...
Delivering a secure mobile future
The mobile internet revolution has truly arrived and is starting to deliver on the anytime and...
