Service solutions for a better customer experience
Supplied by ClickSoftware Australia on Wednesday, 29 July, 2015
In today’s service markets there is an evident gap between what customers want and what B2B businesses can essentially provide. Business IT infrastructures tend to lack the flexibility, where software can be added easily and instantly, to effectively close this gap between what you offer and what the customer requires.
The cloud is a key strategic technology that has increasingly significant influence on enterprise IT. The trend is also impacting service companies worldwide. The answer to the service-customer gap could lie within a cloud infrastructure.
Download this white paper to discover why.
Application fluency in the data centre
The need for data centre transformation has taken on a new urgency, from the current...
The inevitable extinction of PSTs
IT administrators are responsible for the integrity, security and availability of an...
Ten effective habits of indispensable IT departments
It's no secret that responsibilities are growing while budgets continue to shrink. Enact these...
