Service solutions for a better customer experience
Supplied by ClickSoftware Australia on Wednesday, 29 July, 2015
In today’s service markets there is an evident gap between what customers want and what B2B businesses can essentially provide. Business IT infrastructures tend to lack the flexibility, where software can be added easily and instantly, to effectively close this gap between what you offer and what the customer requires.
The cloud is a key strategic technology that has increasingly significant influence on enterprise IT. The trend is also impacting service companies worldwide. The answer to the service-customer gap could lie within a cloud infrastructure.
Download this white paper to discover why.
Is data fabric the future of data management?
Hybrid cloud deployment models are becoming the new normal for enterprise IT organisations....
Multifibre push-on connectors are network game changers
Service providers are looking for ways to reduce overall cycle times required to expand...
Legal compliance in electronic record keeping
In Australia there is now a complex framework of legislation regulating the retention of...
