Taking the frustration out of field work
Supplied by ClickSoftware Australia on Monday, 15 June, 2015
Happy workers provide better service; an unhappy field worker, by contrast, can easily cause lost productivity and a damaging customer experience.
Field workers hate complications involved with status reporting, time sheets and job forms, the routines that must be conducted between jobs, unsuitable lunch breaks and long travel times. An effective mobile workforce management solution can mitigate all these complaints, leading to happy and productive field staff.
How to shift left and cut your customer support costs
Many organisations are beginning to implement a shift-left approach in order to better enable...
Stop savvy crims from subverting SSL encryption
SSL encryption is a key security component of the modern internet, but cybercriminals have...
Data quality platform targets and acquires new business
Leading publisher uses data quality platform to target and acquire customers effectively and...
