
How to automate your IT service delivery
Supplied by ServiceNow Australia Pty Ltd on Wednesday, 21 June, 2017
Every day your service desk is a challenge. Manual processes, repetitive issues and human error cause delays in cycle times and leave your users dissatisfied.
This paper reveals how to get your help desk under control and advance service management delivery in your organisation.
Lessons from abroad to help fast-track a digital-savvy government
Australian government departments individually invest in securing data, access and identity....
The Experience Economy — how will it impact your IT team?
Examine valuable insights that emerged from these sessions. Discover the top five...
On-premise or cloud – the VC hosting debate
Videoconferencing offers an impressive value proposition: improved collaboration between...