Modernising IT service management — 2017 study

Supplied by on Tuesday, 19 September, 2017


This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.

Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.


Related White Papers

The solution for effective mobile workforce management

As companies become increasingly mobile, managers need solutions to optimise their management...

Leading expert insights on Australian public safety

A recent industry panel of leading experts in counterterrorism, aviation, utilities and...

Data masking can reduce security breaches

Preventing vulnerabilities has become critical and costly with increased data, complexity and...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd