Modernising IT service management — 2017 study

Supplied by on Tuesday, 19 September, 2017


This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.

Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.


Related White Papers

Create high-performing, high-impact webinars​

This 'how to' handbook guides you through the process of webinar production. Step by step,...

Network IP multicast monitoring and troubleshooting

Multicast is a special type of network traffic where packets are delivered to a group of...

10 tips to take your backup to the next level

Virtualisation is a game changer in the DC space. On implementation, your procedures and...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd