Modernising IT service management — 2017 study

Supplied by on Tuesday, 19 September, 2017


This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.

Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.


Related White Papers

Top 10 mistakes in data centre operations: operating efficient and effective data centres

How can you avoid making major mistakes when operating and maintaining your data centre(s)?...

Manage your multi-site infrastructure rollout more efficiently

Current project management processes for multi-site IT infrastructure rollouts have never...

Wireless access and its rapidly expanding needs

With customers’, employees’ and tenants’ demands ever increasing with bring-your-own-device,...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd