Modernising IT service management — 2017 study
Supplied by on Tuesday, 19 September, 2017
This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.
Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.
Related White Papers
Your essential guide to ransomware
Ransomware is one of the biggest threats for businesses in 2017. As data becomes...
The Australian data privacy index report
Data privacy is a key issue for Australian organisations; however, many do not fully...
Seven ways to deliver a superior customer experience now
The pitfalls of poor customer service go beyond the financial impact. In the age of social media,...
