nbn co launches enterprise Ethernet products
nbn co has launched a new enterprise Ethernet offering for resale to enterprise and government customers offering up to 1 Gbps symmetrical speeds as well as premium levels of service.
The new offering uses standards set by the Metro Ethernet Forum (MEF), making it the first internationally compliant wholesale offering capable of seamless integration with enterprises’ international networks.
The nbn Enterprise Ethernet connections are designed to be built on request and include a point-to-point fibre connection.
A premium service level agreement between nbn co and its retail service provider customers will offer enterprises with faster fault resolution and encourage the delivery of a superior service experience.
nbn co designed the new offering in consultation with service providers, and launched industry trials of the enterprise Ethernet service with Telstra, Vocus and TPG Telecom in February.
The company today also launched a trial of premium business-grade appointments for enterprise customers.
The new initiatives follow the launch of nbn co’s business operations centre in Melbourne at the end of August. The centre houses dedicated case managers who work with retail service providers to help resolve incidents and faults for business customers.
“We are pleased to announce the launch of nbn Enterprise Ethernet, which equips us to better service all ends of the market along with our existing wholesale business-grade product suite,” nbn co Chief Customer Officer Paul Tyler said.
“This wholesale product has been developed with the specific needs of global enterprise and government organisations in mind. It is capable of delivering the service required by businesses that use data-intensive applications such as enterprise network systems and cloud-based solutions.”
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