Brisbane Airport extends managed services contract

Tuesday, 07 June, 2016

Brisbane Airport extends managed services contract

Brisbane Airport Corporation (BAC) has extended its managed technology infrastructure service contract with Data#3 from now through to June 2018.

The new solution with extended services will consolidate the management of BAC’s IT, affording the company more time to focus on the core business of running one of Australia’s largest airports.

As part of the service, Data#3 will provide 24/7 service desk management, network, server, database and desktop support to 350 BAC corporate staff and network connectivity to more than 20,000 associated airport workers.

Data#3 had provided BAC with its previous contract, a blended on-site and remotely delivered IT service, which had recently come to end of term. As the service satisfaction percentage had risen to a consistent 90% over the last 12 months, BAC was confident that Data#3 was the partner of choice.

BAC said the solution will result in an improved services delivery model with closer alignment to the business.

Image courtesy BAC

Related Articles

NZ plans one-stop digital service for businesses

The New Zealand Government expects to achieve NZ$300m in economic benefits through its planned...

Telco complaints grew 10.2% in December quarter

ACMA's first Telecommunications Complaints Handling report shows a sequential increase in the...

Google suspends Trends emails in NZ

Google has suspended Google Trends emails in New Zealand due to its violation of a suppression...

  • All content Copyright © 2019 Westwick-Farrow Pty Ltd