CIOs failing to meet demands for always-on IT

By Dylan Bushell-Embling
Thursday, 04 December, 2014

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Four in five CIOs worldwide are unable to meet their enterprises’ demands for always-on IT services, and this availability gap is costing businesses more than $2 million per year, a survey shows.

A survey of CIOs from large companies in 10 markets including Australia, conducted by Vanson Bourne for Veeam Software, shows that 82% report being unable to meet their business’s needs for immediate, always-on access to IT services.

Application failures are costing enterprises more that $2 million a year in lost revenue, productivity and opportunities, the report states.

CIOs report that unplanned application downtime occurs more than once per month.

More than 90% of CIOs are under pressure to improve the speed of data recovery and backup data more frequently.

This pressure is originating from the need to enable real-time interactions among customers, partners suppliers and employees, as well as other factors including the need to access applications across time zones or the increased adoption of mobile devices.

But one in six backup recoveries fails, costing businesses at least $682,000 annually. The average IT department also misses the recovery time objective their businesses demand for mission-critical data by more than one hour.

“Make no mistake, we are already in the era of the Always-On Business,” Veeam CEO Ratmir Timashev said. “To keep pace, enterprises need entirely new types of solutions that enable 24/7 availability in a way that legacy data protection and backup products could never do.”

Image courtesy of elPadawan under CC

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