City of Newcastle taps TechnoloyOne to unify IT

Newcastle’s city council has contracted TechnologyOne to replace its disparate IT systems with a single enterprise solution.

The council is implementing TechnologyOne’s OneCouncil system during a phased rollout scheduled to be complete next July.

The council launched a first release of the system at the start of the month, which covers finance, supply chain, payroll and employee self-service.

The second phase will involve implementing the remainder of the solution - including enterprise budgeting, asset management, business intelligence, ECM, performance planning and a customer relationship management module - by July 2015.

Greg Brent, the council’s IT manager, said the deployment was motivated by a desire to “shift from a best-of-breed approach to an enterprise solution” in order to support the council’s drive for more effective service delivery.

“We had a number of different corporate applications and a multitude of spreadsheets that were not designed to work together. By spending less time on making the different systems work together, we will be able to focus on improved customer service.”

TechnologyOne Executive Chairman Adrian Di Marco said OneCouncil was developed in collaboration with more than 250 local governments in order to ensure that the system meets the typical city council’s needs.

The City of Newcastle was TechnologyOne’s first local government customer back in 1996.

Pictured: TechnologyOne's Brisbane headquarters