NICE 2021 ANZ Partnership awards announced

Tuesday, 15 March, 2022

Customer experience platform NICE has announced the winners of its 2021 Australia and New Zealand (ANZ) Partnership Awards, with Optus Enterprise claiming Partner of the Year for the fourth year running.

“NICE depends on its partners to deliver its solutions to customers with NICE’s success directly related to partners’ achievements. The ANZ market has seen rapid adoption of CXone, and NICE’s partners have helped accelerate this with their continued support.

“The accelerated adoption of cloud-based solutions and NICE’s continued growth in the industry has been fuelled by a number of factors and partners play a huge role in NICE’s success. NICE’s partners continue to go from strength to strength and are well positioned to achieve even bigger success in 2022.

“Optus Enterprise repeatedly demonstrates its strength in the industry and continues to drive adoption of CXone, helping contact centre customers bring the agent and customer into focus. NICE looks forward to strengthening its long partnership with Optus Enterprise as the two businesses continue to work together to deliver the best in customer service,” said Darren Rushworth, APAC President at NICE.

The full list of award winners include: