Build a flexible and simple remote support solution while keeping support costs down
Supplied by LogMeIn Australia on Tuesday, 19 May, 2015
According to a recent IDC report, there is a 35% growth in the remote support market - mainly due to the increasing number of organisations utilising mobile devices for their work activities.
A number of factors have to be carefully considered when deciding which remote support solution to adopt, including:
- core functionality
- usability
- customisation/branding
- security
… and more.
Download this buyer’s guide to navigate your way through the sea of sophisticated remote support products on the market, use the scorecard provided to compare different options and ensure the implementation of your new remote support solution is a total success for your company!
How to bridge the gap between network performance and student experience
Learn how to maximise your user and IT experiences...
Modernising IT service management — 2017 study
This Forrester study examines the potential ROI organisations may realise by modernising ITSM,...
Developing a data strategy — 7 common mistakes
Data management programs are regularly set back by difficult challenges. Too many companies...
