Disadvantages of using ‘war rooms’ and the alternative
Supplied by Fluke Networks on Monday, 17 November, 2014
IT professionals are challenged in more than one way in their dynamic workday: they have to become more knowledgeable about new technologies; they need to improve performance as the demands for their services increase; and, on top of that, they also have to address critical problems which arise due to the complexity of the companies’ interdependent systems.
One way to deal with complicated issues is to use the so called ‘war rooms’ - to bring people together to cope with the emerging crisis. More often than not this approach fails, as it ultimately leads to finger pointing and defensiveness.
Another way to solve IT problems is to be proactive and build a strong, agile and adaptive team of people who can work effectively together in a highly dynamic environment.
What are the key service desk trends of 2017?
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide...
Advanced network architecture tips for your competitive edge
Learn how hybrid IT and interconnection to rich ecosystems will help your enterprise regain...
Network management success stories: an eBook
This eBook comprises three local case studies of network management software, each one...
