Identify and improve performance for key customer journeys to increase your revenue
Supplied by LogMeIn on Friday, 19 December, 2014
Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
Related White Papers
Timeless education: why learning has no expiration date
Learn about the importance of lifelong learning in...
7 tips to banish boredom from your routine status meetings
Few events do more to drain the life out of a team than a regular status meeting. Their...
Quantitative DC cost analysis: prefabricated vs traditional
This detailed analysis quantifies the capital cost differences of a prefabricated and...
