Identify and improve performance for key customer journeys to increase your revenue

Supplied by LogMeIn on Friday, 19 December, 2014


Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.


Related White Papers

7 golden rules for big data projects

Most organisations are now running big data projects. Why? They lead to smarter business...

People, processes and technology - the main areas of impact in a practical data strategy

Gartner predicts that within the next couple of years 33% of Fortune 100 organisations will...

Why open standards and open source benefit the public sector

The Australian public sector faces a unique combination of severe budget constraints, growing...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd