Identify and improve performance for key customer journeys to increase your revenue
Supplied by LogMeIn on Friday, 19 December, 2014
Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
Related White Papers
Your guide to establishing a robust mobile security policy
Discover how to develop a solid mobile security policy. Understand the key risks and what...
Simplifying network administration in an Alcatel-Lucent VMware virtual environment
VMware's server virtualisation allows IT organisations to use network computing and storage...
The Australian data privacy index report
Data privacy is a key issue for Australian organisations; however, many do not fully...
