Identify and improve performance for key customer journeys to increase your revenue
Supplied by LogMeIn on Friday, 19 December, 2014
Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
Successfully integrate mobile devices into your business
Most businesses see the advantage of having their employees equipped with mobile devices,...
Improve service quality and reduce costs by implementing a monitoring solution for your IT resources
Proactive management of IT resources can be achieved only when the right information is in...
New KVM technology for control rooms and operations centres
KVM systems have long been one of the hidden foundations of a control room. They have...
