Identify and improve performance for key customer journeys to increase your revenue
Supplied by LogMeIn on Friday, 19 December, 2014
Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
UC insights from the leaders in your industry
This report, based on a survey of top-level decision makers from the most successful global...
Legal compliance in electronic record keeping
In Australia there is now a complex framework of legislation regulating the retention of...
Discover how to leverage data management to win
To remain competitive in today's market, it is essential for organisations to be empowered with...
