Identify and improve performance for key customer journeys to increase your revenue
Supplied by LogMeIn on Friday, 19 December, 2014
Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
Related White Papers
Stop breaches of government data – 4 strategies
The high value of personal information and the ease of its marketability has led to...
What are the key service desk trends of 2017?
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide...
Virtualisation and cloud computing: optimised power, cooling and management maximises benefits
IT virtualisation, the engine behind cloud computing, can have significant consequences on the...
