What are the key service desk trends of 2017?
Supplied by Freshworks Australia on Tuesday, 19 September, 2017
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide valuable insights into the current frustrations and challenges faced by service desk professionals, the key innovations and changes forecasted to shape the future of the ITSM industry, and much more.
Gain the understanding you need to help plan for the future.
Related White Papers
The new integration: application integration in the 21st-century world
Integration has been one of the most powerful approaches to leveraging the value of existing...
Wireless access and its rapidly expanding needs
With customers’, employees’ and tenants’ demands ever increasing with bring-your-own-device,...
How the content cloud can empower your workforce and maximise operations
Clinical research data, loan applications,...
