What are the key service desk trends of 2017?
Supplied by Freshworks Australia on Tuesday, 19 September, 2017
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide valuable insights into the current frustrations and challenges faced by service desk professionals, the key innovations and changes forecasted to shape the future of the ITSM industry, and much more.
Gain the understanding you need to help plan for the future.
Related White Papers
Virtual collaboration tools that unite your business
Leveraging high-quality collaborative tools for online screen sharing and audio that require...
How to combine low code and BPM for low-cost improvements
BPM used to be solely the domain of programmers and developers. Now, with the appropriate...
Improving mobile device security and management with active directory
As more workers bring personal devices to work for increased productivity and mobile access,...
