Your customer happiness benchmark report
Supplied by Freshworks Australia on Monday, 21 October, 2019
Discover cross-industry benchmarks, region-specific breakdowns and the difference between organisations who have automated most of their support using a helpdesk software and those that didn’t.
The software-centric evolution of the IT function
Mounting pressure on IT departments to align with the business, be more agile and continually...
5 best practices for Robotic Process Automation
Examine five best practices that will help you deliver long-term automation success,...
A comprehensive guide to the relative costs and benefits of flash storage
This analysis is designed to help organisations determine the relative costs and benefits of...