Your customer happiness benchmark report
Supplied by Freshworks Australia on Monday, 21 October, 2019
Discover cross-industry benchmarks, region-specific breakdowns and the difference between organisations who have automated most of their support using a helpdesk software and those that didn’t.
5 proven CIO recipes for digital success — an IDC eBook
IDC conducted an extensive survey of more than 1000 IT leaders on how they were executing...
9 tips for self- and time management
This white paper provides behavioural psychological insights and best practices for daily...
Australian businesses still plagued by inefficiencies
Organisations across Australia’s major industry sectors continue to be plagued by inefficient...