nbn co launches ICT channel for consultants
nbn co has launched a new ICT channel designed to provide consultants and vendors access to training, critical support and infrastructure information while helping businesses connect to the nbn.
Research conducted by the company found that 40% of SMEs not currently connected to the nbn plan turn to an ICT professional to facilitate a smooth transition to the new network.
To help ICT consultants fulfil this role, the new channel will provide tailored information about the steps businesses need to take when connecting to the nbn.
It will also offer additional support services for ICT vendors and distributors, lead management support through participating retail service providers, training for individuals and accreditation for consulting organisations as well as access to important network updates.
“For some businesses, the thought of connecting services to the nbn access network can be daunting, particularly for those with critical applications such as phone lines, EFTPOS machines and videoconferencing facilities,” nbn co executive general manager of business sales and marketing Ben Salmon said.
“Our research shows us an increasing number of business owners are turning to local IT consultants and technology vendors to assist with the migration and increase awareness about the capabilities our wholesale products and services can deliver.
“While we work closely with phone and internet providers during the transition, this is the first time we have targeted the ICT industry at scale with dedicated training and resources to help them support their business clients,” he added.
The launch follows a pilot of the new channel conducted in conjunction with Cisco distributor Westcon Comstor, IT support franchise Computer Troubleshooters Australia as well as phone and internet providers Telstra and Vocus.
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