Dynatrace Intelligence adds autonomous capabilities

Observability platform provider Dynatrace has announced enhancements to its Dynatrace Intelligence agentic operations system aimed at helping its customers automatically resolve incidents and prevent disruptions.

The company is adding additional autonomous agents for incident triage and remediation, as well as no-code custom agent creation capabilities. The Autonomous SRE Agent is designed to trigger autonomously on recently detected problems to determine whether they are part of an existing investigation, while the Cloud SRE Agent coordinates remediation activities and integrates with agents across popular environments including AWS, Microsoft Azure and Google Cloud.

The Agent Builder function aims to allow users to create and deploy custom AI agents without the need to write any code. The platform’s ecosystem of integrations is meanwhile being expanded to better support customers.

The company says that unlike approaches that rely primarily on probabilistic outputs, Dynatrace Intelligence grounds every action in deterministic, real-time system understanding. Every action is rooted in environment-specific context and designed to be transparent, auditable and governed, in order to give enterprises the confidence to automate increasingly complex operational workflows.

Dynatrace Chief Product Officer Steve Tack said the additional functionalities are aimed at taking the platform to the next level.

“Most observability platforms stop at data — leaving humans to find answers, determine what to do, and execute,” he said. “With these advancements to Dynatrace Intelligence, we’re helping organisations move from understanding problems to resolving them automatically. By grounding agentic AI in deterministic context, Dynatrace enables enterprises to automate operations with confidence while maintaining governance and control.”

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