Smartphone users unaware of security risks

Wednesday, 16 February, 2011

A new survey released by AVG Technologies and the Ponemon Institute revealed that more than a third of smartphone users are not aware of the increasing security risks associated with using their phones for financial purposes and to store personal data. The study also showed that just 29% of smartphone owners have considered downloading free or paid antivirus software to help protect their most personal devices.

The survey targeted 734 US consumers over age 18 who own a smartphone such as an iPhone, Blackberry or Android device.

Consumers also expressed a lack of awareness in respect to a number of key security issues faced by smartphone users, including:

  • 13% of smartphone users said location data had been unknowingly embedded on their handset enabling others to track their location. Only 21% of respondents were aware this could happen.
  • 6% of respondents said that mobile applications had transmitted confidential payment information such as credit card details without the user’s knowledge or consent. Only 11% of respondents were aware this was possible.
  • 8% of smartphone users said their handset had been infected by malware called ‘diallerware’ that enables criminals to make use of premium services or phone numbers resulting in unexpected monthly charges. Only 10% of respondents were aware of this risk.

Lloyd Borrett, Security Evangelist for AVG (AU/NZ) Pty Ltd, said, “AVG and Ponemon Institute found that an alarmingly low percentage of smartphone users are aware of the security threats that exist today on many of the world’s most popular devices including Android handsets and the iPhone.

“A clear opportunity exists to better educate consumers on the steps they can take to minimise their risk and exposure, such as downloading low-cost and even free antivirus products specifically geared to protect their mobile lifestyle and investment.”

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