Part of the Dialogic open-source portfolio and designed to work with the most common open-source telephony projects, the Media Gateways (DMG series) allow an IP telephony server, such as Asterisk, to operate in native IP mode while providing PSTN and/or TDM PBX connectivity. Because the connectivity is totally transparent, no load is added to the IP telephony server’s operation.
Captivate Global has developed VoIP-compatible on-hold systems for effective audio promotions with a mix including news, weather and sport.
HR company deploys virtual PABX and makes cost savings of up to 50%.
Integ Communications has announced the expansion of its Contact Centre Solutions Group (CCSG) management team with two new hires. Paul Goode has been appointed to the position of Practice Manager and Lee Cole is new Project Manager.
The waterfront from Darling Harbour to The Rocks, one of Australia’s iconic tourist centres, is managed by the Sydney Harbour Foreshore Authority (SHFA). Voice communications, both internally among the Authority’s four locations, and externally with business contacts and tourists all over the world, is critical to the SHFA’s operations.
As part of a major security system overhaul, the iconic Melbourne Cricket Ground (MCG) is in the process of installing over 300 indoor and outdoor IP network cameras. The installation by Integrators Australia includes an upgrade to the existing security software and closed circuit television (CCTV) management system and is expected to be complete over the next few years.
In 2009, Honda Australia Motorcycles and Power Equipment (MPE ) turned to Dimension Data to provide cost-effective monitoring of its mission-critical IP telephony network and ensure the system is always running and revenue is protected.
The Yealink VP-2009P IP video phone, for next-generation personal IP multimedia communication, utilises the TI DaVinci chipset and offers a 7″ 800 x 480 pixel TFT-LCD touch screen and a 2 Mb adjustable CMOS sensor camera.
City Automobiles has watched customer call volumes increase and its business grow following the implementation of a next-generation Alcatel-Lucent OmniPCX Office telephony system. The VoIP solution ensures customer calls reach the automotive group’s sales and service staff first time and has reduced its call and line rental costs.
The Bosch Security Systems interactive website details the IP video devices, firmware versions and features supported by a variety of software offerings from Bosch and other suppliers. The IP Video Compatibility Zone provides users with the information they need to design surveillance systems using CCTV products that integrate seamlessly.
Since 1987, Trans Komunikasi Datanet (TKD) has been developing sophisticated telecommunications solutions for the Indonesian market based on world-class hardware and software and its own innovative technology. One of its earliest successes was with a voicemail application. “We saw the many excellent technologies developed by companies such as Dialogic,” explains TKD’s Director Eng Tjong, “and we decided to build on these and our own wide experience to extend our voicemail expertise into a unified messaging solution.”
As the leading Indonesian VoIP service provider, with an estimated market share of 60% in 2009, Gaharu Telecom Indonesia brings retail and wholesale VoIP to both consumers and corporate customers and also meets the demanding standards required for international carrier connections. Its Hallophone brand is known for its premium voice quality and customer service and in Indonesia customers ask for a Hallophone when they want to purchase a prepaid VoIP calling card.
Symbio Networks is a leading provider of VoIP services for carriers and service providers in Australia, New Zealand and the Asia-Pacific region.
Currently, many businesses still face the challenge of losing their phone number when they migrate over to VoIP. With DialogicR Integrated Media Gateway 1010 (Any to Any), a VoIP provider is able to connect to telcos' SS7 networks and offer a number portability feature.
The Australian Communications and Media Authority is proposing to change numbering rules to improve flexibility in the numbering plan to recognise some of the realities of newer services, such as VoIP services.