IT Management > Market analysis

Telco complaints fall a further 12% in June quarter

23 July, 2019 by Dylan Bushell-Embling

TIO complaints as a proportion of services in operation fell to 6.6 per 10,000 services during the June quarter, according to the Communications Alliance.


Australia's digital future in focus at Digitalize 2019

16 July, 2019

Dozens of experts will deliver robust discussions around real-world applications of digital tech and Industry 4.0 at Digitalize 2019 in Brisbane on 23 July.


Advantech, Pacific Automation partner for Industrial IoT

12 July, 2019

Advantech has announced a partnership with electrical and electronic solutions provider Pacific Automation, aimed at Industrial IoT markets.


Aussie IT spending to reach $93.8bn this year: Gartner

11 July, 2019 by Dylan Bushell-Embling

Total Australian technology spending is on track to grow 3.1% in 2019 to $93.8bn, rising to $107bn by 2022, Gartner forecasts.


SaaS continues to dominate public cloud services market

09 July, 2019

SaaS earned 65.8% of the public cloud services market's $4.01 billion revenue in 2018, according to the International Data Corporation (IDC).


RecordPoint sets up Melbourne AI and engineering hub

08 July, 2019

A global, cloud-based records management company will set up its APAC headquarters in Victoria, providing more jobs in the AI and technology sector.


More than half of banking customers using fintech services

04 July, 2019 by Dylan Bushell-Embling

Fintech has emerged as a major disruptive force for the global banking and financial services sector, according to deVere Group.


IoT ranked number one on emerging tech list

26 June, 2019

The Internet of Things has been ranked number one CompTIA's Top Ten Emerging Technologies list for the second year running.


2019 NSW iAward winners announced

03 June, 2019

The AIIA celebrated NSW's best and most innovative digital technologies last week, naming this year's NSW iAward winners.


How technology can enhance the retail experience

31 May, 2019 by Claudio Bratovic, ANZ Regional Manager, Honeywell

A successful understanding of the consumer, having the right systems in place and providing a personalised online and in-store shopping environment is critical to engaging shoppers today.


Huawei losing access to Android after US trade ban

22 May, 2019 by Dylan Bushell-Embling

Australia's third-biggest smartphone vendor, Huawei, has been dealt a potentially devastating blow, with President Trump banning US companies from trading with the firm.


It's the vision, stupid! Why we need #BetterBroadband

13 May, 2019 by Laurie Patton

While neither side of politics is saying much about our increasingly maligned National Broadband Network during the election period, the fact is Australia is falling behind in the race to leverage the benefits — economic and social — of an emerging digitally enabled future.


Human interaction preferable to bots: Pegasystems

09 May, 2019

Companies need to improve intelligent automation if they wish to improve customer experience, according to a new survey from Pegasystems.


ACCC opposes TPG–Vodafone merger

09 May, 2019 by Dylan Bushell-Embling

The ACCC will oppose the proposed merger between TPG and Vodafone, in part due to the prospect of TPG becoming a fourth Australian mobile network operator.


nbn speeds slowly improving: ACCC

07 May, 2019 by Dylan Bushell-Embling

Major nbn RSPs are achieving nbn speeds closer to their maximum plan speeds, but 13% of services are still significantly underperforming.


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