IT Management

Customer interactions over WhatsApp up 80% in a year

05 December, 2022 by Dylan Bushell-Embling

New research from Infobip suggests that a growing proportion of customer interactions with brands is taking place over messaging apps such as WhatsApp.


Gamification used to train cybersecurity professionals

01 December, 2022

A new cybersecurity training program uses gamification or capture the flag (CTF) challenges to elevate skillsets, build camaraderie and attract new talent.


How hosted monitoring enables MSPs to seamlessly deliver services to their clients

01 December, 2022 by Sebastian Krueger, Vice President for Asia Pacific at Paessler | Supplied by: Paessler

Considering technology's vital role in today's business landscape, keeping IT systems running smoothly is essential to every business's success.


 Fortinet partners with University of Tasmania

30 November, 2022

The University of Tasmania has partnered with Fortinet by joining the Fortinet Academic Partner Program, aimed at building a diverse, skilled workforce.


Australian AI tech developer announces UK expansion

30 November, 2022

Road safety technology developer Acusensus has established a UK division to head up the company's growing European operations.


CDU opens centre to push boundaries on drone research

30 November, 2022

A new research and training centre for drones has been established for the first time in the Northern Territory at Charles Darwin University.


Wunderkind sets up APAC hub in Sydney

29 November, 2022

Martech vendor Wunderkind has announced its launch in Australia, establishing its APAC headquarters in Sydney to support its expansion across the region.


One in five young Aussies in tech expecting redundancy

28 November, 2022

One in five (21%) young Australians working in tech are expecting to be laid off or fired during the economic downturn, according to new research.


Local orgs grappling with IT budgets, skills gaps

23 November, 2022 by Dylan Bushell-Embling

Australian organisations are investing less in IT than their global peers and are grappling with shortages of technology talent, KPMG research suggests.


Automation will protect jobs, not take them

22 November, 2022 by Eric Swift, Vice President and Managing Director, ServiceNow Australia and New Zealand | Supplied by: ServiceNow Australia Pty Ltd

Leaders need to automate now to stay competitive, so they're not cutting headcount later.


Setonix supercomputer named fourth 'greenest'

17 November, 2022

Australia's Setonix supercomputer has been recognised as one of the greenest in the world on the globally recognised Green500 list.


Building a skills legacy in the war for technical talent

16 November, 2022 by Darin Fox, chief research officer and principal consultant at Expertunity | Supplied by: Expertunity

By making some affordable and relatively simple changes to workplace practices, Australian businesses can utilise the full potential of their existing experts.


New IT infrastructure manufacturing facility prepares Australia for AUKUS

16 November, 2022 | Supplied by: SoftIron Limited

Australia has progressed towards sovereign capability in critical technology, as an advanced IT infrastructure manufacturing facility opens in Sydney.


Leadership more vital than salary for talent retention

16 November, 2022 by Dylan Bushell-Embling

A survey of Australian knowledge workers found that employees rate job stability and having a good manager ahead of salary when choosing an employer.


Australian cybersecurity sector facing big challenges

15 November, 2022 by Dylan Bushell-Embling

New research from AustCyber suggests Australian cybersecurity companies are grappling with comparably low levels of funding and a worsening skills shortage.


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