iiNet, Internode to compensate nbn customers
21 March, 2018 by Jonathan NallyiiNet and Internode will compensate more than 11,000 customers who were misled about the nbn speeds promised in their contracts.
ACMA consulting on telco complaint handling rules
15 March, 2018 by Dylan Bushell-EmblingTelcos would have to respond as soon as practicable to complaints about service standards or connection issues under the ACMA's proposed new rules.
nbn congestion time shrinks dramatically
13 March, 2018 by Dylan Bushell-EmblingTemporary CVC price cuts have led to a significant decline in the average time an nbn connection is affected by congestion issues.
NSW Business Chamber calls for nbn guarantee
09 March, 2018 by Dylan Bushell-EmblingThe industry body has urged the ACCC to introduce a regulated Service Guarantee to alleviate the costs of delays and connection issues.
Optus, Cisco connect for the Games
08 March, 2018 by Jonathan NallyOptus Business and Cisco have joined forces to implement a dedicated smart network for the Gold Coast 2018 Commonwealth Games (GC2018).
nbn co improves business migration processes
06 March, 2018 by Dylan Bushell-EmblingWith just months to go before the first forced disconnections of various special network services, nbn co has announced new improvements to its processes for migrating these services to the nbn.
ACCC launches DTCS regulations inquiry
05 March, 2018 by Dylan Bushell-EmblingThe ACCC wants feedback for its review of the Domestic Transmission Capacity Service (DTCS) provided by wholesale network providers, such as nbn co.
NZ ahead of schedule with UFB rollout
01 March, 2018 by Dylan Bushell-EmblingNew Zealand's project to deliver ultrafast broadband with speeds of up to 1 Gbps to 87% of the population by end-2022 is ahead of schedule.
Most households don't need high data speeds
27 February, 2018 by Dylan Bushell-EmblingJust 2% of households will need more than 49 Mbps by 2026, according to research from the Bureau of Communications and Arts Research.
Telstra nbn customers upgraded to 50 Mbps
26 February, 2018 by Dylan Bushell-EmblingAround 850,000 Telstra nbn customers will be upgraded to the higher-tier 50 Mbps service following nbn co's recent wholesale price cuts.
TIO clarifies terms of nbn undertakings
22 February, 2018 by Dylan Bushell-EmblingTelecommunications Industry Ombusdman's new guide spells out its approach to industry undertakings related to the speed of broadband services.
ACCC to focus on broadband, digital economy
21 February, 2018 by Dylan Bushell-EmblingBroadband services and the potential impact of digital platforms on competition and consumers will be among the ACCC's top priorities in 2018.
GigCity Adelaide connects 15 new hubs
15 February, 2018 by Dylan Bushell-EmblingThe South Australian Government will expand its GigCity Adelaide 1 Gbps fibre network to an additional 15 start-up hubs and innovation precincts.
nbn unlikely to hit ARPU target for 2021
12 February, 2018 by Dylan Bushell-EmblingPrice promotions and delays with nbn's HFC means the company is unlikely to meet its $52 average revenue per user target by 2021.
nbn co can create its own demand for 100 Mbps
09 February, 2018 by Dylan Bushell-Emblingnbn co should introduce fast broadband services at a price consumers are willing to pay to stimulate the creation of high-bandwidth services and stave off the threat of mobile broadband substitution, according to Paul Budde.
