Research by Workday has shown that roughly 30% of ANZ employees now lose more than seven hours a week on unfulfilling copy/paste and manual data work. [ + ]

Customer experience is moving into a new era of integration and automation. [ + ]

Withn CRM systems it is crucial to understand that visibility itself doesn't improve the customer experience or add more line items to an invoice. [ + ]

Conflating GenAI with the much broader discipline of artificial intelligence puts the effective application of AI at risk. [ + ]

The next wave of cloud infrastructure decisions in Australia won’t be led solely by compute. [ + ]

Is your 'sovereign cloud' actually sovereign? [ + ]

Neocloud providers such as Firmus, OneQode, Sharon AI, CoreWeave, Crusoe, and Nebius are building infrastructure specifically optimised for AI workloads. [ + ]

Open source is hitting its Eternal September and Australia's maintainers are showing us how to get through it. [ + ]

Organisations need to defend their brands with renewed vigour as AI‍-‍driven impersonation scams are on the rise. [ + ]

Australia is entering a new phase of the AI era. The conversation is no longer centred on what the technology can do, but how it is being adopted, governed and trusted. [ + ]

Ultimately, sovereignty should not be viewed as a constraint on innovation, but that which makes innovation sustainable. [ + ]

As AI agent capabilities improve, observability platforms will increasingly need to support investigations performed on behalf of engineers rather than just be tools. [ + ]

The advent of frontier AI models invalidates many of the cybersecurity assumptions implicit in CPS 230, which came into effect only one year ago. [ + ]

Organisations need to remember that AI is just a software tool, and not meant to solve every business problem. [ + ]

The answer is not to slow innovation or avoid AI, but to embed security, governance and resilience into the way AI is adopted and used. [ + ]