Articles
The ongoing evolution of effective AI prompt engineering
By understanding the six key components of a strong prompt, users can significantly improve the accuracy, relevance and usefulness of AI-generated outputs. [ + ]
Payment modernisation: now a strategic imperative for financial institutions
Payment modernisation is a transformation that intersects with customer trust, competitive strategy, and long-term resilience. [ + ]
Full steam ahead: how to accelerate AI agent development responsibly
There are some things to watch out for when deploying and using AI agents in an organisation. [ + ]
Reducing environmental impact through real-time data streaming
There's a common misconception that continuous streaming is less efficient because it requires constant processing power. [ + ]
Australia's tech spending revolution is coming — and we can thank the trade war
Tariffs and geopolitical uncertainty have forced businesses to spend smarter, with more financial oversight and better governance. [ + ]
Should AI actually be the biggest IT sustainability concern?
The broader IT sustainability conversation is disproportionately focused on AI, even as other systemic factors in IT pose a greater environmental burden. [ + ]
Build the next-generation customer experience with GenAI
As GenAI advances and becomes more deeply embedded in CX strategies, organisations face new opportunities and responsibilities. [ + ]
Why onboarding is critical to a successful platform engineering rollout
Companies that emphasise user experience from launch gain significant advantages in adoption rates and user engagement. [ + ]
How to tackle the rising threat of shadow AI
GenAI can sometimes be viewed as a double-edged sword for organisations, but there are ways organisations can sharpen their AI usage while minimising risks. [ + ]
Coding a clean slate: how AI is writing off tech debt
Tech debt has long been seen as a barrier to innovation, but with AI-powered approaches, organisations can turn this burden into an opportunity. [ + ]
Exposure management starts with identity
The arduous, unglamorous and often invisible work of remediating Active Directory issues lacks appeal for most IT teams, but it is an imperative that it be done. [ + ]
AI-first telcos: agentic AI enables connectivity providers to perform intelligently
As connectivity becomes the backbone of economies and societies, telcos have both an opportunity and an obligation to lead the way. [ + ]
Australia's new data centre rules could set a global standard
Australia is poised to become a regional hub for sustainable digital infrastructure. [ + ]
The hidden legal risk in your AI workflow
Australia's new privacy tort just made your AI workflow a legal liability. [ + ]
Secure by Design: vital in an evolving threat landscape
By embedding security into the fabric of development, Australian business can not only comply with regulations but also earn the trust of customers and partners. [ + ]