Case Studies
Web host scores deduplication goal
Web host and streaming provider Hostworks has deployed a backup, recovery and deduplication system, affording the company 20 TB of deduplicated data capacity, which ultimately allowed it to support the 2010 FIFA World Cup websites of Australian broadcaster SBS.
[ + ]Salvation Army enlists mobility for aged care centres
The Salvation Army Aged Care Plus, which has offered care to the aged community since 1899 in Australia, has deployed a fleet of ruggedised tablets and medical devices across two of its facilities.
[ + ]AAPT looks to cloud for contact centre
Following the sale of AAPT’s consumer division to iiNet, along with associated contact centre infrastructure, the AAPT business division needed to quickly implement a whole new contact centre solution.
[ + ]Swifter cloud deployment with business automation
Web hosting service provider Usonyx has adopted a business automation system, allowing it to increase productivity by 20% and reduce customer support calls by 20%.
[ + ]Health services provider bridges four centres with Wi-Fi
Winner of the Primary Health Service of the Year 2010 Victorian Public Healthcare Awards, Inner South Community Health Service (ISCHS) is a major provider of health and community services in the inner southern region of Melbourne. Servicing a catchment of 190,000 people, ISCHS’s work spans the continuum of prevention, early intervention and long-term management delivering specialist expertise in working with highly marginalised groups.
[ + ]HD videoconferencing for translating service
ONCALL Interpreters and Translators Agency (ONCALL) provides high-quality conference interpreting and translating services worldwide.
[ + ]Rural health alliance turns to videoconferencing
The Grampians Rural Health Alliance (GRHA), situated in Western Victoria, comprises 12 hospital-based health services, four bush nursing centres and several stand-alone community health centres. It supports improved regional health outcomes by providing technology, applications and communications solutions to connect the region’s health services.
[ + ]Centacare Ballarat halves reporting times with NAV
Centacare Ballarat has halved the time required to compile month-end reports since national ERP specialist Evolution Business Systems deployed the Microsoft Dynamics NAV accounting solution.
[ + ]Global network transforms real estate company
Colliers International, a worldwide leader in commercial real estate services, will implement a global telecommunications and network infrastructure system from AT&T to help the company complete its multi-year transformation from a network of independent real estate firms into a unified global service company. This will enable Colliers to provide a new level of content, services and applications to its partners and affiliates.
[ + ]Mining company locks down managed network services
Australian-based rare earths mining company Lynas Corporation has deployed a global managed network from NTT Australia.
[ + ]Storage management simplified at research institute
The data collected and analysed at Children’s Medical Research Institute (CMRI) in Sydney could unlock the mysteries of a range of conditions, from cancer to brain conditions and developmental abnormalities.
[ + ]Cellarmasters deploys new contact centre with IP telephony
Cellarmasters, Australia’s largest direct wine retailer, will deploy the Interactive Intelligence all-in-one IP communications software suite Customer Interaction Center (CIC) at its new contact centre in Surry Hills in inner Sydney.
[ + ]University of Western Sydney goes live with unified communications system
A converged voice and data network costing $1.2 million from NEC is set to deliver productivity gains for the University of Western Sydney (UWS).
[ + ]oOh!media manages data growth with Hitachi SAN infrastructure
Outdoor shopping centre signs and large-format billboards all form part of Australia’s $427 million out-of-home advertising industry. Within this sector, oOh!media Group, operating from offices in Melbourne, Brisbane, Adelaide and Sydney, produces and sends large data files to and from its other offices and clients.
[ + ]Recruitment and training provider cuts call costs by 40%
Recruitment, education and training provider Angus Knight deployed IP telephony to cut call costs, ease administration and more quickly roll out voice connectivity to new sites.
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