In 2009, Honda Australia Motorcycles and Power Equipment (MPE ) turned to Dimension Data to provide cost-effective monitoring of its mission-critical IP telephony network and ensure the system is always running and revenue is protected.

City Automobiles has watched customer call volumes increase and its business grow following the implementation of a next-generation Alcatel-Lucent OmniPCX Office telephony system. The VoIP solution ensures customer calls reach the automotive group’s sales and service staff first time and has reduced its call and line rental costs.

Panasonic Australia has donated a lightweight, heavy-duty, military-strength Toughbook notebook to Marine Rescue Middle Harbour for navigation on its ‘vintage’ Waveney Class lifeboat, which began life 40 years ago in service with the Royal National Lifeboat Institution (RNLI) in the English Channel.

The Mounties Group has implemented a business-class, centrally managed, secure wireless networking solution to improve staff productivity from D-Link.

Parade College is a dual campus Catholic boys school which since 1871 has sought innovative, creative and effective ways of achieving best practice teaching and learning. Protecting a network that is used by close to 2000 students and teachers is not a job for the faint-hearted. Parade College has a network with over 720 personal computers for the use of students, 270 personal computers for teachers and a suite of ‘e-rooms’ or shared spaces containing computers within a cluster of classrooms. Underpinning the IT strategy is a program to continuously evaluate and deploy new technologies to strengthen the security of its network.

Flight Centre is one of Australasia’s best-known travel agency groups. In 2008, in line with the company’s increasing focus on corporate sustainability and with the rising cost pressure of Brisbane’s office space, Flight Centre decided to outsource to an external data centre provider to allow its IT team to focus on supporting the business’s 900-plus stores and eight head offices nationally.

One of Victoria’s fastest growing regional cities, Wodonga, has a municipal population of approximately 35,000 in a region of 170,000 people. The Wodonga City Council serves this rapidly growing provincial city and plays a vital role in raising community living standards through improved delivery of services to residents.

With more than 300 stores across Australia and New Zealand, and nearly 5000 team members, the Super Cheap Auto Group Limited (Super Cheap Auto) has grown to become one of the largest retailers in the region.

Kimberly-Clark Australia (KCA) had committed nearly six years to developing a highly successful instore business model for its consumer products field services team and was ready to drive productivity gains and increase sales opportunities with the support of a sophisticated CRM system.

Sydney-based Fresh Produce Group (FPG) replaced multiple software systems, including a DOS-based financial system which was actively used by only a handful of accounting staff, and Excel spreadsheets which were used to compile forecasting and inventory, with a NetSuite cloud computing ERP system. The company improved its net profit margin by 100% and realised savings of approximately $1 million a year.

The Western Australia Police (WA Police) is responsible for the largest single police jurisdiction in the world, an area covering over 2.5 million square kilometres with a structure comprising three regions, 14 districts and 162 police stations.

Since 1987, Trans Komunikasi Datanet (TKD) has been developing sophisticated telecommunications solutions for the Indonesian market based on world-class hardware and software and its own innovative technology. One of its earliest successes was with a voicemail application. “We saw the many excellent technologies developed by companies such as Dialogic,” explains TKD’s Director Eng Tjong, “and we decided to build on these and our own wide experience to extend our voicemail expertise into a unified messaging solution.”

As the leading Indonesian VoIP service provider, with an estimated market share of 60% in 2009, Gaharu Telecom Indonesia brings retail and wholesale VoIP to both consumers and corporate customers and also meets the demanding standards required for international carrier connections. Its Hallophone brand is known for its premium voice quality and customer service and in Indonesia customers ask for a Hallophone when they want to purchase a prepaid VoIP calling card.

Liew Kong Nam, Managing Director of Nano Equipment, has an exciting vision for providing mobile video services in the Asia-Pacific region - and a solid strategy for deploying them. “We feel there are many inherent advantages for 3G video calls in our region. Mobile calls are very convenient and access is easier than on a computer because you only need to dial a number and make a quick selection instead of opening a browser. You also get much faster response when switching from one video to another because the video is played back instantly without buffering before play.

Symbio Networks is a leading provider of VoIP services for carriers and service providers in Australia, New Zealand and the Asia-Pacific region.