Case Studies
Enterprise IP network extends over global operations
Albany International is a global advanced textiles and materials processing company which is extending its reach globally and at the same time expanding into other industries with its advanced textiles and materials capabilities, most notably aerospace composites, non-wovens, building products and high-performance industrial doors.
[ + ]Extra bandwidth keeps Hamilton Island connected
Visitors and employees of Hamilton Island in the Whitsundays are now benefiting from the quality, speed and reliability of Telstra’s high-speed networks and services as the result of a three-year contract to provide a business solution worth $4.5 million.
[ + ]Unified storage provides fast access to customer simulations
The Diversus Group is a small business providing professional and advisory services to customers needing data storage and management services with 80% of its staff being remote users. Its headquarters and IT infrastructure is based in Canberra, and consultants work in Sydney and Melbourne.
[ + ]UTS proves BI theory is more than just academics
University of Technology, Sydney (UTS) is delivering information faster to students by using an IBM business intelligence system, Cognos 8.3, as its new student management reporting tool.
[ + ]SaaS revitalises credit union call centre
Qantas Staff Credit Union (QSCU) has used IPscape, the Australian software as a service (SaaS) contact centre provider, to revitalise its Sydney-based call centre.
[ + ]Mater Health Services’ smart hospital strategy
By allowing access to clinical information systems wherever they are needed, medical staff can access patient records, pathology and radiology results and key clinical information right at the bedside or point of care. This highly secure Cisco mobility solution untethers medical staff and supports different workflows and maximises their efficiency.
[ + ]Print and statistics modules assist law firm’s billing
TressCox Lawyers’ disbursements were costing more than they were worth so something had to change. TressCox Lawyers is a successful, specialised law firm focused on providing professional legal services to the public and private sectors. It has offices in Sydney, Melbourne and Brisbane.
[ + ]Momentum gains momentum with network management
Momentum Energy is a rapidly growing company that specialises in the energy needs of businesses. “In our business, maintaining consistently high levels of service is of paramount importance,” said David Vo, IT Manager, Momentum Energy. “We are entrusted by our customers to deliver reliable electricity and energy services for their businesses. That’s a big responsibility to have and a lot of it rests on having the right tools and resources internally that ensures our servers, networks, CRMs and financial systems are operating at their optimum.”
[ + ]Hollywood unifies voice communications
Perth’s Hollywood Private Hospital, which is part of Ramsay Health Care, has deployed a new healthcare voice communications solution from Nortel that allows it to retain existing phones while adding modern call functionality and providing an easy upgrade to unified communications.
[ + ]WebEx improves internal communications
UXC Getronics was facing internal communication challenges with some 500 people across Australia, that needed to be addressed. With 100 service locations across Australia and a head office in Sydney, communication between offices and training for the company’s sales team was complicated and needed to be more effective and consistent to ensure everyone remained up to date with company and technology developments.
[ + ]Broadband delivered for senior citizens
The federal government’s $15 million Broadband for Seniors initiative has taken off with NEC Australia launching 40 live sites. The kiosks at these 40 locations will be used to provide training and access to online resources, dramatically increasing the availability of internet services to seniors and building their confidence in using the technology. NEC will enable 100 more sites to go live by the end of September.
[ + ]Stirling Council passes security testing program
The City of Stirling in Western Australia has put WatchGuard Technologies through its paces and found that it has come up trumps in successfully countering its annual third-party security penetration testing.
[ + ]Abigroup captures its emissions data with reporting system
In search of a simple yet effective software system to improve effective capturing of emissions data, and driven by the added responsibility of reporting emissions under legislative requirements recently imposed under the National Greenhouse and Energy Reporting Regulations 2008, national contractor Abigroup has implemented Ndevr’s Greenhouse Emissions Reporting Solution.
[ + ]Arrow Energy builds converged network
Arrow Energy, an Australian integrated energy company with access to more than 80,000 square kilometres of coal seam gas acreage close to Queensland’s three key markets - Brisbane, Townsville and Gladstone - has aggressive plans to achieve year-on-year growth of 100% for the next few years.
[ + ]Sustainable data centre through virtualisation
A Melbourne technology company has deployed a green IT solution and reduced its carbon footprint by 60 tonnes with bottom line savings of $83,000. Late last year, Pronto Software, an Australian developer of enterprise software solutions, needed to expand server capacity in its Melbourne-based data centre to support turnover growth and staff numbers. The company was looking at having to install more servers and upgrade power, air conditioning and rack space, as well as increase space in the data centre to accommodate the extra servers.
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