Anchor aims to disrupt cloud MSP model

Sydney-based technology services company Anchor is aiming to disrupt the cloud managed service provider (MSP) model with its new on-demand Agile Cloud Engineering (ACE) offer, the first to be offered in collaboration with AWS.

Under the ACE offer, Hostopia Australia subsidiary Anchor will provide on-demand engineering capabilities through engineering credits, which can be ‘spent’ on outcomes, project-based work or change management.

Through the launch, Anchor aims to become Australia’s first engineering services provider. The company aims to move 100% of its managed services customers to the new service within the next 12 months.

Anchor Director of Architecture and Professional Services Josh Chiswell said the service has been developed in partnership with AWS in response to customer demand.

“We created Agile Cloud Engineering — which is the first true on-demand engineering service in Australia — to advance the existing MSP model, challenge our competitors, and provide more value to customers as well as more price transparency. It’s all about delivering engineering outcomes with upfront pricing in the form of credits, which has not been seen in Australia yet,” he said.

Anchor made a strategic decision last year to focus its investments on value-added services, he said, and has increased its AWS cloud revenues by 47% as a result. The company aims to double-down on its commitment to the AWS platform over the next 12 months.

Image credit: ©stock.adobe.com/au/Andreas Prott