Optus, Uber partner for smartphone delivery service trial

Tuesday, 03 August, 2021

Optus, Uber partner for smartphone delivery service trial

Optus and Uber have partnered to offer customers an ultra-fast delivery service from select ‘Yes’ Optus stores in Sydney, Melbourne and Brisbane. The pilot program with Uber will make it easier and quicker for Optus customers to connect with the things they love, with more flexibility and choice over their Optus experience — and access to the latest smartphones to customers’ homes in around an hour.

“No other telco offers this kind of signature service and with Australia’s fastest 5G, we continue to raise the bar on value and service by providing one of the fastest technology delivery services in Australia and connecting our customers with the technology that improves their lives quicker than ever before,” said Matt Williams, Optus Managing Director of Marketing and Revenue.

Lucas Groeneveld, General Manager for Uber’s Retail business in Australia and New Zealand, added that fast delivery will be a game changer, to meet evolving customer expectations.

“It’s fantastic to work with Optus and utilise the Uber Direct network in Sydney, Melbourne and Brisbane to get Optus customers their orders as soon as possible. Being able to order a new phone and have it arrive in about an hour will set a new standard for convenience that we think Optus customers will love,” Groeneveld said.

To participate in the trial, customers can call their local participating store and place an order over the phone and receive their order that same day, subject to eligibility, location and delivery availability.

Optus x Uber Direct is now available at the following stores:

  • Sydney: ‘Yes’ Optus Broadway (02 7922 7305), ‘Yes’ Optus Parramatta Westfield (02 7922 7105), ‘Yes’ Optus Miranda (02 9525 6344)
  • Melbourne: ‘Yes’ Optus Bourke St Mall (03 7022 8500), ‘Yes’ Optus Chadstone (03 7022 8150), ‘Yes’ Optus Highpoint (03 7022 8595)
  • Brisbane: ‘Yes’ Optus Garden City (07 3101 9360), ‘Yes’ Optus Springfield (07 3101 9295), ‘Yes’ Optus Strathpine (07 3101 9015)

Image credit: ©stock.adobe.com/au/puhhha

Related News

Report reveals drop in telco complaints, but longer wait times

Australian customers made over one million complaints to telcos over the last year and had to...

Unhappy customers spending up to $1.2bn more on phone plans

A new survey from comparison website Finder has revealed that Australians are paying an extra...

Aussie fintech boosts analytics capabilities with Snowflake

Data cloud company Snowflake has been selected by mx51 to support its analytics and customer...

  • All content Copyright © 2021 Westwick-Farrow Pty Ltd