Unified communications eBook

Supplied by Westwick-Farrow Pty Ltd on Wednesday, 22 August, 2012


Unified communications (UC) has many potential benefits for organisations, including cost savings through the use of IP telephony. By getting rid of a traditional phone system and instead routing calls as VoIP over a data network, companies can save significant dollars on calls, as well as telephony administration.

But the more interesting benefits of UC are less tangible, coming in the form of smoother communications between staff members and to customers. This is thanks to UC's integration of various forms of communications, such as email, telephony, instant messaging, videoconferencing and more.

By reducing the latency that comes from employees using disparate forms of communications, organisations can get things done more quickly. This UC eBook features several articles on emerging movements in this space - download now!


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