The future for IT services management — an IDC report
Supplied by on Friday, 09 December, 2016
This IDC insight highlights the growing importance of IT services management (ITSM) in the light of digital transformation in. ITSM is now maturing past its traditional processes to include agile and automated services critical to business operations.
Download this detailed report to discover how these trends can benefit your business.
Privileged user activity auditing: the missing link for enterprise compliance and security
User activity auditing is the missing element that enterprises require to improve security,...
Wireless access and its rapidly expanding needs
With customers’, employees’ and tenants’ demands ever increasing with bring-your-own-device,...
Public service strategy for customer engagement
Public service organisations are under pressure to make service delivery to citizens more...
