The future for IT services management — an IDC report

Supplied by on Friday, 09 December, 2016


This IDC insight highlights the growing importance of IT services management (ITSM) in the light of digital transformation in. ITSM is now maturing past its traditional processes to include agile and automated services critical to business operations.

Download this detailed report to discover how these trends can benefit your business.


Related White Papers

5 proven CIO recipes for digital success — an IDC eBook

IDC conducted an extensive survey of more than 1000 IT leaders on how they were executing...

Uncover your organisation’s bad data with this data quality challenge

Increasingly complex business transactions, third-party sources and social media channels...

Is DevOps the Holy Grail for faster app development?

DevOps brings software development (Dev) and production and operations (Ops) together in one...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd