A new model for support services providers
Supplied by LogMeIn Australia on Monday, 25 May, 2015
Support services providers are adding new service offerings to their portfolios at a blistering pace. But too often the target market for these services is restricted to companies that can afford them.
Customers are increasingly demanding that suppliers take a more active role in their success. This requires a new framework for support service delivery focused on providing a compelling value proposition to the greater user base.
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