A new model for support services providers
Supplied by LogMeIn Australia on Monday, 25 May, 2015
Support services providers are adding new service offerings to their portfolios at a blistering pace. But too often the target market for these services is restricted to companies that can afford them.
Customers are increasingly demanding that suppliers take a more active role in their success. This requires a new framework for support service delivery focused on providing a compelling value proposition to the greater user base.
Related White Papers
13 steps to find the right remote support tool
This buyer’s guide will help you evaluate remote support tools and select the right solution that...
Putting the customer first in network delivery
Users of corporate networks expect to be online all the time and are continually demanding a...
Maximise your ransomware protection with the 3-2-1 rule
Solid data protection against ransomware threats requires a proactive approach, careful planning...
